Books-A-MillionReviews of booksamillion.com

I haven't received my books ether and there tracking link is a joke. Im going to my bank pnc and reporting that there a fradult company. Also has anyone ever thought about contacting an attorney? I'm thinking there's a lawsuit here with all these complaints. This company should be shut down

I ordered a book and 4 Funko Pops that were a pre-order back in September 2020. I received the book quickly. A couple of weeks ago I get a message that 3 of the 4 have shipped and the one was not available. The tracking link doesn't work and their website has no chat feature that I could find. My package arrived at a post office an hour away and hasn't moved in two weeks. I then get a follow up email that my package arrived back at their warehouse and they would try to refund me. I tried to call and email multiple times with no answer. I tried to log into my account and had to reset my password multiple times thinking it was me....it wasn't. That doesn't work either. I just received a credit back in my bank account so I am happy that I can wipe my hands of this horrendous company.

Joining the ranks of people who order a book and never got it. E-receipt said “back ordered.” Tried to log in to cancel the order but can’t do so. Has anyone ever ordered a book from this company and received it? Why are they still in business?

I ordered an audiobook, couldn't download it, they won't refund my money. Gave them $27. For absolutly nothing but frustration. I would give negative stars if I could, for thievery. When there is a class action lawsuit against this company, I want in on it.

ive been ordering manga here because of the good sales. first, the buy 2 get 1 free sale was not applying to me on my first purchase despite me looking at the books under that section. thats okay, the deal works for me now and i still got a good discount on my first purchase. the shipping/tracking is horrible, though. my book came and im still waiting for 3 others, however they do not update you at all about where your book is or when its coming until the day before its meant to deliver. my book is in perfect condition, but its disappointing waiting and not having any idea when your book is coming. quality is great, though.

Ordered a hard to find book and it was a backorder I waited 2 months for. It finally "shipped" but never was delivered. Navigating their website and logging in to my account was a hassle and their tracking link did not work. Put in my tracking number in USPS and it shows they only created a label but nothing was ever mailed out. So frustrating.

Their buy back books option is a complete joke. I had a book that was a day old and published in July 2020 and 2 others that they took to rip me off. I only received a whopping $2.05. They are completely ridiculous and I will definitely be going to Barnes & Noble from now on, and donating books to Goodwill instead. My name is Kelly Martin, and this was done at the Tallahassee, FL location.

I ordered a book that was supposedly in stock but when I received my email confirmation it said it was on backorder. Some time when by, so I just tried to cancel my order but it says it is in process and cannot be cancelled. What???