BookDeal.comReviews of bookdeal.com

Response from BookDeal.comJun 27, 2023

Dear Tracy, Thank you for your positive review and for choosing BookDeal for your book selling needs. We're very happy to know that you found our process to be straightforward and appreciated the shipping cost being covered by our company. It's great to hear that our website made it easy for you to track the progress of your books, and that you received your payment through Venmo within the promised time frame. Your feedback confirms that we are achieving our goals of providing a smooth and efficient experience for our customers. We truly appreciate your support and look forward to helping you again in the future. Best wishes, The BookDeal Team

Response from BookDeal.comJun 27, 2023

Dear ALB, We appreciate you taking the time to leave a positive review about your experience with BookDeal. It's great to know that once you became familiar with our process, you found it to be smooth and efficient. We're thrilled to hear that you would use our services again and recommend us to others. Your support and satisfaction are our main priorities, and your feedback motivates us to continue delivering high-quality service to our customers. Thank you for choosing BookDeal, and we can't wait to assist you with your future needs. Warm regards, The BookDeal Team

Response from BookDeal.comJun 27, 2023

Dear Whitney, Thank you for taking the time to share your positive experience with us at BookDeal! We're delighted to hear that you found our website easy to navigate, allowing you to efficiently locate and sell back your books. It's great to know that you appreciated our prepaid shipping feature and experienced a prompt payment process. Our top priority is to provide a seamless and user-friendly platform for our customers, and your feedback serves as a valuable encouragement for us to continue delivering excellent service. We truly appreciate your support and look forward to assisting you again with your future book selling needs. Warm regards, The BookDeal Team

Response from BookDeal.comJun 20, 2023

Hello, Thank for leaving a review about your recent experience, we're sorry that it's not in line with what you were expecting. According to our records, your package was lost or damaged during the shipment. Most packages are received without damage however some can get damaged during transit. We have packing guidelines as to prevent such issues from happening. Our buyers and BookDeal are not responsible for packages lost or damage during transit. We proposed to update the review and paid in full of original quote as courtesy even though our book-buyer didn't have books. At any circumstances We are not responsible for damage or lost packages in transit based on our selling guidelines. For any concerns or questions you can email [email protected], we will try our best to answer within 1 business days. For more information about our packing guidelines: https://www.bookdeal.com/Packing-Guidelines.php BookDeal Support

Response from BookDeal.comJun 27, 2023

Dear customer, Thank you for your wonderful review! We're thrilled to hear that you found our process easy and our customer service responsive to your inquiries. At BookDeal, we strive to provide a range of payment options, including Zelle, to accommodate different preferences and make the experience even more convenient for our customers. We are glad to know that our platform has saved you time and effort compared to posting on other platforms like Facebook. Your satisfaction is our top priority, and we appreciate your endorsement of our services. Thank you for choosing BookDeal, and we look forward to assisting you with your future book selling needs! Best wishes, The BookDeal Team

Response from BookDeal.comJun 28, 2023

Dear Donald, Thank you for sharing your positive experience with us and for recommending BookDeal! We're delighted to hear that you found our process easy to follow and appreciated the swift turnaround time. Your satisfaction, support, and endorsement are greatly valued, and they inspire us to continue providing top-notch service to our customers. We look forward to assisting you again with any future book selling needs. Thank you for choosing BookDeal! Best regards, The BookDeal Team