BookDeal.comReviews of bookdeal.com

Response from BookDeal.comJul 10, 2023

Dear Tia, Thank you for sharing your fantastic experience with BookDeal! We're delighted to know that our platform has helped you turn your textbooks into cash instead of them collecting dust. Your satisfaction is our top priority, and we're grateful for your enthusiastic recommendation. We appreciate your support and look forward to assisting you and others with future book selling needs. Thank you for choosing BookDeal! Warm regards, The BookDeal Team

Response from BookDeal.comJul 6, 2023

Hello Becca, We are sorry about your recent experience. According to our records and tracking information, upon receiving the package, the buyer refused the package because it was visibly damaged and without any contents. We are sorry, BookDeal is not responsible for any loss or damage incurred during shipment. We recommend contacting the postal office directly to file a complaint about the package and seek appropriate compensation. For more information you can refer to our selling guidelines. https://www.bookdeal.com/Selling-Guideline.php If you have any further questions please message our customer support team via email at [email protected]. Warm regards, The BookDeal Team

Response from BookDeal.comJul 10, 2023

Dear Andie, Thank you for sharing your positive experience with BookDeal! We're delighted to have provided you with a competitive quote for your law case books and a timely payment. Our goal is to offer convenience and value to our customers while helping them free up space. We truly appreciate your high recommendation and look forward to assisting you with any future book selling needs. Thank you for choosing BookDeal! Warm regards, The BookDeal Team

Response from BookDeal.comJul 1, 2023

Dear Melissa, Thank you for sharing your great experience with BookDeal! We're delighted to hear that you found our process quick and easy. Your satisfaction is our top priority, and your positive feedback inspires us to continue providing excellent service. Thank you for choosing BookDeal, and we look forward to assisting you with any future book selling needs. Warm regards, The BookDeal Team

Response from BookDeal.comJun 28, 2023

Dear Riley, Thank you for sharing your positive experience with BookDeal! We're thrilled to hear that you found our return process easy to understand and appreciated the simplicity of mailing your book and receiving payment. Our goal is to provide a seamless and straightforward experience for our customers, and your feedback confirms that we are achieving this objective. We appreciate your support and look forward to assisting you again with any future book selling or returning needs. Best regards, The BookDeal Team

Response from BookDeal.comJun 27, 2023

Hello Andrea, Thank you for taking the time to leave a review on Trustpilot. We value all customer feedback as it helps us improve and grow. However, upon reading your review, we noticed that the comments you made do not seem to pertain to our company. Our records indicate that on June 9th, you placed 3 separate orders with us, which were all successfully delivered and paid for in full. We understand that mistakes can happen, and it is possible that your review was intended for another company. In light of this, we kindly request that you take the time to double-check the details and consider updating your review. If you have any further concerns or would like assistance in rectifying this issue, please don't hesitate to get in touch with our customer support team at [email protected], and we will be more than happy to help. Or, if you still believe that your review is accurate and refers to our company, we kindly ask you to provide details about the specific transaction, so we may investigate and address the issue accordingly. We appreciate your understanding and hope to continue providing you with exceptional service in the future. Best regards, Andy S