I ordered the wrong item and my customer experience was exceptional. And the fabric is so soft, no plastics.
Response from Boody USMay 15, 2025
Thank you for your kind review, Maura! We truly appreciate you taking the time to share your experience with us. Thank you for your support!
AM
Aidan M.
Great response time
My bra started to come undone in the straps and the team at Boody responded quickly to replace the item, I am grateful and would recommend them :)
Response from Boody USMay 1, 2025
Thank you for your kind review, Aidan! We're so pleased to read about your pleasant experience with us!
SC
s C.
The customer service is fantastic
The customer service is fantastic! I had a couple of issues with delivery in Canada that were complicated but the patience, helpfulness and kindness of the staff was amazing.
I love the bras- so I keep ordering them. So comfortable. I’ve now branched out to shorts and shirts. Love their stuff and their staff!
Response from Boody USApr 30, 2025
Thank you so much for your kind words! We're thrilled to hear you're loving the products and had a great experience with our team — we truly appreciate your continued support!
CL
Claudia L.
EXCELLENT SUPPORT
EXCELLENT SUPPORT! you can tell they really value their customers. I felt that with every order and help w/ an order that didn't go so well. Thru out all they are top tier!!! and the underwear and t shirts are fabulous!!
Response from Boody USApr 30, 2025
Thank you so much, Claudia! We're so pleased to read of your positive experience with our Community Happiness Team! Thank you for your ongoing support.
AN
Anonymous
Great drive great product
Customer service was amazing and fast! Boody makes great products that are soft and what I want to wear every thank you!
Response from Boody USApr 30, 2025
Thank you for your kind words! We're so pleased to hear that you love our products, and had such a positive experience with our Community Happiness Team!
GK
Gwen K.
Pads are NOT sewn in place
I bought a wireless tshirt bra because the description indicates that the bra has sewn in pads. That is NOT correct. There are pads sewn in pockets, but they are not sewn in place. After a wash, you still have to fiddle, fuss, flip and stretch to get the pad straightened out. You cannot easily adjust the pad since it's in a sewn pocket. Very poor design and I'm so sad I still have more store credit.
Boody responded that there are openings for the pad to be adjusted. That is also NOT correct. I'd happily send a photo, but they should know their product. There are no openings to adjust the pad, which leads to frustration. It's the worst design.
Response from Boody USApr 30, 2025
Hi Gwen,
Thank you for taking the time to share your experience.
We’re truly sorry to hear that the Wireless T-Shirt Bra didn’t meet your expectations, and we appreciate you bringing this to our attention.
To clarify, the padded inserts are intentionally sewn in only at the base to allow for four-way stretch and ensure comfort, support, and flexibility throughout wear — something that wouldn’t be possible with fully stitched-in pads. The side openings are designed to help with realigning the pads when needed.
That said, we hear your concerns and will pass this feedback along to our Design Team for future improvements.
While we're sorry to hear you're disappointed with your store credit, please know that we do accept returns or exchanges on bras.
If you'd like help finding a different style that may better suit your needs, or need assistance submitting a request, our Community Happiness Team is here and happy to support you.
With Gratitude,
~ Team Boody
SH
Salama H.
Best Best Quality and 5 star customer…
Best Best Quality and 5 star customer service🏆🏆🏆🏆🏆
I lost my package and I really need the items badly and the they have best service manager Haidar help to get my critical items to be delivered within 3days.
I really appreciate this kind heart and passionate support to treat customer as your most important family. Will definitely recommend Boody.
Response from Boody USApr 30, 2025
Salama, we are so pleased to read your thoughtful review! Thank you very much for your kind words and continued support.
YM
Yoko M.
The close material is very soft and…
The close material is very soft and comfortable. I love wearing Boody.
Response from Boody USApr 30, 2025
Thank you Yoko! We're very happy to hear that you love your Boody!