Boody USReviews of boody.com

It is impossible to get a human to respond. It took me a lot of time to try & figure out how to do a return. The pink bra's straps cut into my skin where they are sewn into the back. It is hard to try on the bras with the very sharp tag cutting onto my skin that needs to be adjusted.

While I would love to give this underwear a five-star review because it definitely is five star underwear, I am so not impressed with customer service, nor the fact there is so much excess labeling, tags, and packaging. I wish I could attach pictures to this site where I could show all of the crap that I had to get rid of just to get to the underwear. The Boody underwear that I have had for several years was given to me and did not come with all this garbage. Boody offers a 15% off online coupon if you sign up to get all their emails. I did so. However, no coupon code appeared. Most sites that offer this type of thing give you the coupon code immediately so you can use it when you check out. I contacted the company and did not complete my order the first time because I was hoping I would get the discount code. They contacted me the next day with a coupon code but when I went to apply it, the order page locked up and I was unable to complete the order so I deleted it and started over. However, even after entering the coupon code that I was sent, absolutely nothing happened and I was charged full price. I contacted customer service again and they did absolutely nothing. Why don't you just try refunding me the 15% you promised me? In addition to that, when I received the underwear each individual pair of underwear came with a sewn-in completely irritating plastic / nylon tag in the back. The instructions on this little tag say that all you have to do is gently stretch the waistband and you can just pull the thread out with your fingers. Nope. I spent half an hour with a stitch picker getting the tags out of 10 pairs of underwear. These didn't come with the pairs that I was given several years ago so this must be some new stupidity they thought up, and it's redundant because the same information is stamped directly on to the inside of the panties. Plus, each pair of panties has a cardboard tag on it with a barcode. The same barcode appears on the non recyclable plastic packaging that each pair of panties came with. The packaging says it's biodegradable. Green washing! In order for this material to biodegrade it has to sit out in the sun and rain for about 6 months. And the plastic barcode label that is stuck to the packaging does NOT biodegrade. Is anyone actually attempting to biodegrade this Packaging? I doubt it. Just more crap in the landfill, along with the cardboard tags which I threw into my wood stove. And, of course, each cardboard tag is attached with yet more plastic. I'm really not impressed, Boody. Up until now I had thought more of this company. All that said, I will probably buy this underwear in the future because I really like the material and it's very comfortable, but please stop greenwashing! Your marketing department must know that 99.99% of people are going to just throw all the packaging into the landfill, so whatever marketing "genius" at your company thought that it was a great idea to put something in "biodegradable" packaging, think again. (I am a Master Recycler in two states. Yes, there is actually a course where we are taught about this type of green washing.) #4 film plastic IS recyclable at most grocery stores in those states/ countries that actually care about the environment. In conclusion, while I do like your underwear, your marketing and customer service are subpar.

The service is friendly but I was unable to exchange 3 pairs of boy shorts still in their packages for 2” seamless under shorts. I found that the boy short rode up each side of my bottom and was really uncomfortable. Sorry to be negative but they don’t fit me well.

Well I do like the material of their products but I ordered a medium in the bikini twice and twice they gave me a size large very annoying.

I love the bamboo products. Problem is that they pill after a year. Bought about two weeks worth of underwear. It's been over a year and they are thinning out. Bought pants that got holes in them after a year. They replaced them and sent me two more pieces that I bought in the past. Tshirt sizes are off. I contacted them to replace a sweater that was thinning and piling, after a year. They don't replace items that long out. Prices are fair. It takes a while to receive products. God bless you.

The Bras and underwear were great, just disappointing how long my shipping took. It took 3 weeks to receive my product.

I’ve purchased plenty of Boody products in store and they’re fantastic. From underwear to t-shirts. However, trying to buy online is a different story. It’s been almost 3 weeks since I purchased a handful of items and the tracking seems to have disappeared. Feeling pretty bummed out and hoping they show up soon. Update: Somebody from Boody reached out to me to acknowledge this and I’m hopeful that the priority shipment they offered me will actually arrive soon. I was also offered store credit for my next purchase, which is really awesome of them. Will update if/when my items arrive..

I’ve been waiting for my shipment for a month. It’s never taken this long to receive items before. I find the products of good quality, comfort and style. Please remove the imprinted logos. I hate wearing advertisements on your bras underwire and socks.