Boody USReviews of boody.com

Ordering was easy, and the product was delivered within the expected timeline Unfortunately, the box arrived damaged on my first order, but the items inside were intact. I contacted customer service, and they immediately refunded me to ensure I had a great experience. I was pleasantly surprised by how responsive and helpful they were. Because of that, I decided to order again—and did. Sadly, the second package arrived with ripped bags. While the products themselves appear untouched, it seems like an issue with the delivery service. I also need to return/exchange the bras I ordered, as they were too small. Thankfully, the return process looks simple and hassle-free. The timeline the above is (May 14–26). I will be exchanging the bras for my wife today.

Very prompt service! Polite and very helpful. I love their products!

I received my package, and it was mistakenly missing a couple of items. Boody customer service was helpful and I was able to get my items quickly.

Best underwear and bra ever: comfort and shape. So much care goes into every aspect of this business✨💖✨

I've liked Boody underwear and other clothing for years. However, I recently had a wonderful experience with their customer support that makes me even more of a fan. I had a pair of leggings that came apart at a leg cuff seam. I repaired it, but I thought I really should tell the company, because it was the first time anything I had owned of theirs had come apart. I was floored by their response. They asked for a photo, then thanked me for my feedback and gave me a credit for more Boody clothing. I hadn't expected anything like that sort of response. And then they checked in later just to see how I was doing. What an amazing crew of people.

I mistakenly gave Boody an incorrect address. Although my order had already been sent out (they had done so almost immediately/SO efficient) they pursued getting the order to me with great diligence and keeping me "in the loop" as things progressed with the mail system, both initating and responding to my requests with multiple emails. The assistance I received to take care of my mistake was impressive. I did receive my order and love their products for the non-toxicity, exceptional comfort and great fit!

I have encountered the best customer service from this company. There responses are punctual and personal and I have been satisfied completely with the results as well as great products! Will definitely continue to give them business!

I had an issue with a product defect, and I reached out to Boody's customer service. After providing a few photos of the issue, they promptly sent a replacement item. Their customer service is top notch!