Boody USReviews of boody.com

Boody Is my go-to for undergarments in clothing. I absolutely love their leggings, their underwear, and their bras. Their customer service is incredible and unlike any other customer service I have experienced. They are always extremely kind, efficient, and respond quickly. 10/10.

The Customer Happiness girl was really awesome, and she took the time to take care of all my needs and help me a lot. The boody products are so well designed and made, that you just feel so comfy in them, day and night, and at the same time they look super sexy on me, and they and their jet black color last for years and years, many hundreds of washings and wearings and .....heheheee. Yeah baby!!!

While I would love to give this underwear a five-star review because it definitely is five star underwear, I am so not impressed with customer service, nor the fact there is so much excess labeling, tags, and packaging. I wish I could attach pictures to this site where I could show all of the crap that I had to get rid of just to get to the underwear. The Boody underwear that I have had for several years was given to me and did not come with all this garbage. Boody offers a 15% off online coupon if you sign up to get all their emails. I did so. However, no coupon code appeared. Most sites that offer this type of thing give you the coupon code immediately so you can use it when you check out. I contacted the company and did not complete my order the first time because I was hoping I would get the discount code. They contacted me the next day with a coupon code but when I went to apply it, the order page locked up and I was unable to complete the order so I deleted it and started over. However, even after entering the coupon code that I was sent, absolutely nothing happened and I was charged full price. I contacted customer service again and they did absolutely nothing. Why don't you just try refunding me the 15% you promised me? In addition to that, when I received the underwear each individual pair of underwear came with a sewn-in completely irritating plastic / nylon tag in the back. The instructions on this little tag say that all you have to do is gently stretch the waistband and you can just pull the thread out with your fingers. Nope. I spent half an hour with a stitch picker getting the tags out of 10 pairs of underwear. These didn't come with the pairs that I was given several years ago so this must be some new stupidity they thought up, and it's redundant because the same information is stamped directly on to the inside of the panties. Plus, each pair of panties has a cardboard tag on it with a barcode. The same barcode appears on the non recyclable plastic packaging that each pair of panties came with. The packaging says it's biodegradable. Green washing! In order for this material to biodegrade it has to sit out in the sun and rain for about 6 months. And the plastic barcode label that is stuck to the packaging does NOT biodegrade. Is anyone actually attempting to biodegrade this Packaging? I doubt it. Just more crap in the landfill, along with the cardboard tags which I threw into my wood stove. And, of course, each cardboard tag is attached with yet more plastic. I'm really not impressed, Boody. Up until now I had thought more of this company. All that said, I will probably buy this underwear in the future because I really like the material and it's very comfortable, but please stop greenwashing! Your marketing department must know that 99.99% of people are going to just throw all the packaging into the landfill, so whatever marketing "genius" at your company thought that it was a great idea to put something in "biodegradable" packaging, think again. (I am a Master Recycler in two states. Yes, there is actually a course where we are taught about this type of green washing.) #4 film plastic IS recyclable at most grocery stores in those states/ countries that actually care about the environment. In conclusion, while I do like your underwear, your marketing and customer service are subpar.

First time order and size didn’t work. Service rep was responsive and made it Easy to exchange. The items I did keep are great so far. Thanks

Love the feel of the fabric the clothes are made from. My most recent purchase of sleep pants and tops are so comfy, and the customer service is excellent.

The Boody Team is always so kind and responsive. I always feel cared for and it will always keep me coming back for more amazing clothing.

Very understanding and patient. Return and exchange process was simple and quick.

Absolutely exceptional customer service. The products are buttery soft, comfortable, and breathable. I highly recommend recommending using their products! I have trashed everything and I only have this brand!