ellie S.
Great customer service!
After purchasing a pair of Boody underwear on a trip and discovering how comfortable they were, I ordered a variety of their products online. One of the items did not fit well and I meant to return it, but I couldn't find the packing slip. I meant to contact them about it, but forgot until my return window had closed. I reached out and they were super nice about it, allowing me to return the one item, even though it was entirely my fault. In doing so, they earned a customer for life, as I greatly appreciate great customer service.
Response from Boody USAug 28, 2025
Hi Ellie, thank you so much for your kind words! We’re thrilled to hear you enjoyed your Boody pieces and that our Community Happiness Team could help make your return easy, even after the return window had closed. We really appreciate your support and are so happy to have earned your trust. We look forward to keeping you comfy in Boody for years to come!