Wesley A.
Operator error
Customer service was stellar. Understood the issue, made the experience smooth.
Response from BON PERGOLAAug 19, 2026
Hi Wesley, Thank you for your review. Always doing our best to make things smooth. Enjoy your pergola =)

Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.
BON PERGOLA (bonpergola.com) has 151 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent

Garden & Landscaping · La Mirada, California
Excellent

Garden & Landscaping · Mill Valley, California
Great

Garden & Landscaping · West Hollywood, California
New
151 approved reviews, newest moderated first
Wesley A.
Customer service was stellar. Understood the issue, made the experience smooth.
Response from BON PERGOLAAug 19, 2026
Hi Wesley, Thank you for your review. Always doing our best to make things smooth. Enjoy your pergola =)
Barry L.
Quality product with great support!!
Response from BON PERGOLAAug 19, 2026
Thank you Barry for your review! Always doing our best to support as you know. Enjoy your pergola.
RIChard S.
Great response to fix things .No problems. .
Response from BON PERGOLAJul 23, 2026
Hi RiChard, Thank you for the review! Enjoy your pergola.
Curt B.
We love the pergola and it operates great. It allows us to enjoy our deck all day on a south facing side of our house. Before, the mid day heat was just too much but the BON Pergola gives us the protecting from the sun and rain and we can open it up at night and see the stars!
Response from BON PERGOLAJul 23, 2026
Hi Curt, Thank you for the review! Glad you are able to use your patio with more confident =) Enjoy your pergola.
Michael S.
The staff has kept me aware of the plan to replace my rain sensor.
Response from BON PERGOLAJul 21, 2026
Hi Michael, Thank you for the review. Enjoy your pergola =)
Gary G.
After much research, Bon Pergola was my #1 choice for a Custom Villa Pergola. I was not disappointed. Bon Pergolas is a company with a team that has your best interest at heart. From start to finish, the team was available for questions and provided information in a timely fashion. In my opinion, Bon Pergola provided the best value for the money compared to other options.
Response from BON PERGOLAJul 21, 2026
Hi Gary, Thank you for your review! We really care about our customer and do the best we can at every level. Enjoy your pergola!
Jeremy S.
Just wanted to say thanks. The team at Bon was amazing with my purchase. The pergola looks amazing in our backyard. The assembly went great.
Response from BON PERGOLAJul 21, 2026
Hi Jeremy, Thank you for your review. Glad everything turn out well! Enjoy your new enjoyable yard with a BON pergola =)
Larry H.
From the first moment I considered buying their pergola, Bon employees have been courteous, helpful, informative, and very responsive. They helped solve problems and were there for me 24/7. Oh BTW, when you call you get to talk to a real person right away .... no AI fake person.
Response from BON PERGOLAJul 21, 2026
Hi Larry, Thank you for your review! And yes, no AI, no faking! Enjoy your new extended room! (under the pergola)