BON PERGOLA Reviews | Read Customer Reviews of bonpergola.com

BON PERGOLAReviews of bonpergola.com

4.7151 reviews
Garden & Landscaping
22600 Lambert Street, Suite 708, Lake Forest, California

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BON PERGOLA

About BON PERGOLA

Smart Shopper’s Choice for Pergolas Looking for a sturdy, affordable, and reliable pergola? Choose BON Pergola—the ultimate choice for smart shoppers. Our pergolas are built to last with top-quality materials, ensuring you don’t need to worry about warranties. Durability and craftsmanship are guaranteed, making it a no-brainer for savvy buyers. Our competitive pricing means you’re getting the best deal without sacrificing quality. Plus, we offer exceptional customer service, always ready to assist with any questions or concerns. Join the growing number of smart shoppers who trust BON Pergola for a seamless experience from start to finish. Our combination of unbeatable quality, great prices, and outstanding customer service makes us the ideal choice for anyone looking to invest in a pergola that will last for years. Contact us today to learn more about our pergolas! BON Group: We have been manufacturing top quality components for over 40 years and outdoor aluminum pergolas for over 10 years. Premium quality parts are simply part of our standard.

BON PERGOLA (bonpergola.com) has 151 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bonpergola.com
Website: bonpergola.com
Category: Garden & Landscaping
Location: Lake Forest, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BON PERGOLA reviews

151 approved reviews, newest moderated first

Chad D.
Jun 28, 2025
Awesome support for any questions.
Awesome support for any questions.
Response from BON PERGOLAJul 1, 2025
Hi Chad, Thank you for the review! Enjoy your pergola.
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Talos D.
Jun 28, 2025
Fast shipping and reasonable pricing
Fast shipping and reasonable pricing. Overall a great product.
Response from BON PERGOLAJul 1, 2025
Hi Talos, Thank you for the review. Enjoy your pergola!
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Tina W.
Jun 26, 2025
Great customer service
Great customer service
Response from BON PERGOLAJun 26, 2025
Hi Tina, Thank you for the review! BON Pergola
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Mike
Jun 9, 2025
Yodoko small shed
Did everything as describe in the manual and watched the video a few times. However, you need a third person when installing the side panels. I secured the first side panel with the supplied hardware as my wife was holding it and went to get the other side panel and my wife let go the first panel to help hold the second panel and a gush of wind blew the panel down. The hardware to hold the panel was not sufficient. Needed a third person. The bottom of the panel got damaged. Had to try to fix it by bending it back into place. I was not able to bend everything back in place but got most of it. The cover that hides the adjustment for screw for leveling does not sit correctly from the damage.
Response from BON PERGOLAJun 9, 2025
Hi Guillermo, Thank you for your review. And after the call, I realize what happened. You are totally right because when our guy is building it himself, it was always indoor so outdoor elements like gust wind is not expected at all! For our made in Japan top quality shed, you are going to be okay! And glad it fits 11 cushions! BON Pergola x YODOKO team
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Inga K.
Jun 2, 2025
Perfect pergola
This is great extension to patio. Easy to install. We really enjoy it. Bought it with shades, which works perfect for sunny or windy days.
Response from BON PERGOLAJun 2, 2025
Hi Inga, Thank you for the review! Feel free to let us know if you have any questions.
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Dave
May 27, 2025
13x19 Ver 2.0
Went with the Villa 2.0, mainly because it could span the full 19feet without a center post. Overall, the unit is great and delivery was quick. I did have an issue with the screen having a small tear in it, seems the packaging could have been done better. I contacted customer support, within a week I had a repalcement screen. The support was great and responsive!!! Couple things, 1) The 13x19 is big and heavy. On the delivery luckily the driver helped unload. If I was doing again I'd upgrade the delivery. 2) Assembly, 4 of us did the complete install (not including the blind) in under 4 hours. Have several ladders to make it easier. 3) If ordering the screen, the instructions as a bit laking, I found several versions of the instructions and used all of them. Once I figured it out it was pretty easy. The finished product is really nice! Feature set is excellent and the company was great to work with. I would definitely recommend them to anyone buying a pergola like this.
Response from BON PERGOLAMay 30, 2025
Hi Dave, Glad everything goes well! We will sure improve our instruction better. Doing that day by day. We will be here to help if there is anything needed.
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Nelson
May 14, 2025
great service always!!
great service always!! Attttt
Response from BON PERGOLAMay 15, 2025
Hi Nelson, Thank you for the review! We will be here to support! BON Pergola Team
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Martina S.
May 13, 2025
Always there to help with support
Always there to help with support
Response from BON PERGOLAMay 15, 2025
Hi Martina, Thank you for the review. Doing our best as always! BON Pergola Team
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