Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Jennifer L.
Mar 8, 2025
The sizes are not true to size
The sizes are not true to size. The dress I ordered was a 2X, but fit more like a large or X- Large. They're return policy is a scam. They only offer store credit or an exchange. Although they did offer me a refund of my money minus a 15% restocking fee. THEN THEY WANTED ME TO PAY TO SHIP THE DRESS BACK TO THEM!!! They are located in the United States, but NOT ONE OF THEY'RE ITEMS IS MADE IN THE U.S. EVERYTHING is imported. Stay FAR away from this company.
Response from Boho Beach HutMar 10, 2025
Dear Jennifer, We’re sorry to hear that the sizing of your order did not meet your expectations. We understand how important it is for clothing to fit correctly, and we regret that your experience was disappointing. Our return policy, which is outlined on our website, offers store credit or exchanges, and we acknowledge that this may not work for everyone. We appreciate your honest feedback and will share your concerns with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Rebecca H.
Mar 5, 2025
I ordered an item that cost $50 which…
I ordered an item that cost $50 which arrived a month after ordering and two weeks after the event I bought it for. When I attempted to return, I was informed I COULD NOT RETURN the item for a refund, only store credit. After I explained that this practice is probably illegal, I was told I could return the item subject to a 15% restocking fee and having to pay return shipping myself! This amounts to a 30% penalty for returning an item .. DEFINITELY NOT LEGAL.
Response from Boho Beach HutMar 10, 2025
Dear Rebecca, We’re sorry to hear that your order did not arrive in time for your event and that our return policy did not meet your expectations. We strive to be transparent about our policies, which allow for store credit or exchanges, and we regret any frustration this has caused. We appreciate your feedback and will share your concerns with our team as we continue working to improve our processes and customer experience. Best regards, The Boho Beach Hut Team
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Lisa
Mar 3, 2025
Terrible quality-Ridiculous return policy
I ordered 3 items that looked completely different in the pictures than in person. The material was cheap. The fit was ridiculous. All 3 items were terrible. When I inquired about getting a refund, I was told they only give store credit. Why would I want to pick anything else from this terrible company? I feel like I've been scammed.
Response from Boho Beach HutMar 10, 2025
Dear Lisa, We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product representations and quality items, and we regret that you were disappointed. Our return policy, which is outlined on our website, offers store credit or exchanges rather than refunds. We understand that this may not work for everyone, and we appreciate your honest feedback. Your concerns will be shared with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Olga S.
Mar 1, 2025
Beware!!!!!
Beware!!!!!! Waste of money! Poor quality and there is no refund or exchange! Absolutely horrible company!!
Response from Boho Beach HutMar 10, 2025
Dear Olga, We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and a clear return policy, which allows for exchanges or store credit rather than refunds. We appreciate your feedback and will share your concerns with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Kathryn S.
Feb 28, 2025
Returns are impossible
Returns are impossible
Response from Boho Beach HutMar 10, 2025
Dear Kathryn, We’re sorry to hear that you had difficulty with the return process. Our goal is to make exchanges and store credit as seamless as possible, and we regret any frustration you experienced. If there’s anything we can do to assist, please let us know. We appreciate your feedback and will continue working to improve our services. Best regards, The Boho Beach Hut Team
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Sue
Feb 26, 2025
Do not waste your money!
The clothing is cheap and not at all worth the price. Bought a black dress and the sewing was awful. I pulled it out of the bag and couldn’t believe they would even sell something like that. Bought 5 items and all 5 are going back. Also, be aware they do not do returns. I did not see that when I ordered so I’m out $250.00 unless I happen to find a few things that are somewhat decent.
Response from Boho Beach HutMar 10, 2025
Dear Sue, We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products, and we regret that you were disappointed with your purchase. Our return policy, which is outlined on our website, allows for exchanges or store credit rather than refunds. We understand that this may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Penny
Feb 26, 2025
Crooked business!!!
I purchased a sweater and they charged me immediately although it was not shipped. I did not know it was coming from China. It took 3 weeks to arrive and was poor quality and not the color shown on their site. I immediately contacted them and they sent a page of instructions for me to return it at my expense. They just informed me they were giving me store credit!!!! I never agreed to these terms!! What crooks. Just disputed with my credit card company. Do yourself a favor and don’t order anything from them.
Response from Boho Beach HutMar 10, 2025
Dear Penny, We’re sorry to hear that your order did not meet your expectations. We strive to be transparent about our policies, including shipping times and our return process, and we regret any confusion regarding your experience. Our return policy, which is outlined on our website, allows for exchanges or store credit rather than refunds. We understand that this may not work for everyone, and we appreciate your feedback. Your concerns will be shared with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Andrea M.
Feb 25, 2025
Buyer beware
Shipping took significantly longer than what I paid for. The item was not as pictured and VERY low quality. I was truly shocked at what I received. I was even more shocked when I went to return the item and was told that they only do exchanges or store credit, literally no refunds even though they say they take returns on their website. This is clearly cheap fast fashion overpriced. Do not recommend.
Response from Boho Beach HutMar 10, 2025
Dear Andrea, We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product descriptions and a smooth shopping experience, and we regret that this was not your experience. Our return policy allows for exchanges or store credit, which is outlined on our website, but we understand that this may not work for everyone. We appreciate your feedback and will share your concerns with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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