Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Doug
Mar 21, 2025
Don’t count on ever getting your purchase
If you don’t care at all about when, or if, you get your order, by all means go ahead and make a purchase. I won’t be making another. If only I could give a zero star review….
Response from Boho Beach HutMar 21, 2025
Dear Doug, Thank you for your feedback, and we’re truly sorry for the frustration you’ve experienced. We see that one item in your order was delivered today, and the remaining two items are on their way and expected to arrive within the next couple of days. Tracking details have been shared, and we’re closely monitoring the delivery to ensure everything arrives as expected. We understand delays can be disappointing and we’re working hard to improve the experience for our customers. If you have any further concerns or questions, please don’t hesitate to reach out to us directly at [email protected] — we’re here to help. Thank you for your patience, The Boho Beach Hut Team
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Dara C.
Mar 19, 2025
Bogus Website and Company
I ordered two items from this company based on their Website descriptions. After reading reviews of the company, I determined that I would be receiving, if anything, knock-offs made in China rather than what was depicted. I tried to cancel my order but they refused and said it was too late and I could only get a credit upon returning the goods per their policies. I received the items. One had a stain on it, one had a tear in the fabric, and the fabric itself was of very poor quality. They had no tags and were obvious knock-offs. I emailed customer service and they said I would have to pay to return them, and would only get credit, even for damaged items. I said I did not want a credit. I had to file a claim against them with my bank in order to get a refund. I suggest you steer clear of this company.
Response from Boho Beach HutMar 20, 2025
Dear Dara, We’re sorry to hear that your experience did not meet your expectations. We strive to provide accurate product descriptions and quality items, and we regret that you were dissatisfied with your order. Our return policy, which is available on our website, outlines that we offer store credit for returns. However, we want to clarify that you have been refunded in full for your order. If you have any further questions or need additional assistance, please feel free to contact us. Best regards, The Boho Beach Hut Team
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Denise L.
Mar 18, 2025
Awful
Awful, poor quality, will not refund me and are making me pay for my own shipping. Rip of!
Response from Boho Beach HutMar 18, 2025
Dear Denise, We’re sorry to hear that you were unhappy with your order. At Boho Beach Hut, we strive to provide quality products and a positive shopping experience. As per our return policy, we offer store credit or exchanges for returned items, rather than full refunds. We do not provide prepaid return labels, and customers are responsible for return shipping costs. These policies are clearly stated on our website at the time of purchase. We understand your frustration and would be happy to assist you with an exchange or store credit. Please feel free to reach out to us at [email protected], and we’ll do our best to find a solution for you. Best regards, The Boho Beach Hut Team
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Ellen T.
Mar 18, 2025
Run!
Have not received my item yet, tried to cancel within a day after ordering after seeing that the order may not arrive for WEEKS, was told the item has already shipped…there is no tracking information whatsoever. I then did what I should have from the start and looked up the company- realized what a giant rip off this store is…I could get the exact item within a week for $20 cheaper and free shipping at a different store. Plus they do not take returns, only exchanges to get ripped off even more. Scam! Now will await the copy and pasted “apology for my experience” like everyone else has received. Hope this helps save others from ordering from here! Image search any item you like and buy elsewhere!
Response from Boho Beach HutMar 18, 2025
Dear Ayana, We appreciate you reaching out regarding your order. You first contacted us on Friday, March 14, at 16:59 hours, but at that time, your package had already shipped and was in transit. For your reference, here is your tracking update: Tracking Number: 420488369200190359500601120944 • Mar 17, 08:35 PT – Package arrived at airport, awaiting transit. • Mar 16, 10:36 PT – Package left sorting center of origin. • Mar 16, 03:51 PT – Package received by sorting center of origin. • Mar 14, 03:21 PT – Package collected by carrier. • Mar 13, 21:29 PT – Order successfully created. At this point, we recommend continuing to track your package’s movement, and if there are any issues with final delivery, we are happy to assist you further. Thank you for your patience, and we appreciate your understanding. Best regards, The Boho Beach Hut Team
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K B.
Mar 17, 2025
Inaccurate description
Inaccurate description, terrible cheap quality. 3 people could wear this “medium” sized dress. I could understand if a little big but this dress is so big and of such poor quality that it is absolutely blatant inaccuracy. The company will not send a pre-paid return label or give you your money back.
Response from Boho Beach HutMar 17, 2025
Dear K B, We’re sorry to hear that the dress did not meet your expectations. We strive to provide accurate sizing and quality descriptions, and we regret that this was not your experience. While we do offer exchanges or store credit for returns, we understand your frustration and will share your feedback with our team to continue improving our products and descriptions. If you need further assistance with your return, please feel free to reach out—we’d be happy to help. Best regards, The Boho Beach Hut Team
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Lauren P.
Mar 15, 2025
DO NOT order anything from this…
DO NOT order anything from this place..I ordered a white maxi dress and payed $50 for the dress and expecting to get what I payed for instead I got a cheaply dress that you can see through and could've bought of Shein or Temu for $5...Will NEVER order from this place EVER again! definitely a place that takes advantage of people with false advertisements of the clothing!! COMPLETE RIP OFF!!!! Will not be wearing this dress on my cruise...it's been donated to Goodwill...THANKS BOHO BEACH HUT!! LOL
Response from Boho Beach HutMar 15, 2025
Hi Lauren, We’re really sorry to hear that the product didn’t meet your expectations. We understand how frustrating it can be when an item doesn’t match what you anticipated, and we truly apologize for the experience. We take customer feedback seriously and will work to improve based on your comments. Thank you for sharing your thoughts, and we hope your next experience with us will be much better! Best regards, The Boho Beach Hut Team
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Christi B.
Mar 13, 2025
Customer service is terrible and…
Customer service is terrible and clothing is not as depicted in the photos. Do not buy!
Response from Boho Beach HutMar 15, 2025
Hi Christi, We’re sorry to hear that your experience with us wasn’t up to the standard we strive for. We take customer service and product quality very seriously, and we truly apologize for any frustration this may have caused. If you’d like to discuss this further or need assistance, please feel free to reach out directly. We appreciate your feedback and will use it to improve moving forward. Best regards, The Boho Beach Hut Team
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Deborah G.
Mar 12, 2025
I would give 0 stars for this…
I would give 0 stars for this experience. Don't Don't Don't buy anything from this rip-off company. Not only does the merchandise come in hideously and grotesquely fraudulent from the pictures portrayed, but try to get a return started or approved you will find ridiculously impossible. I am still trying to get a refund from a December purchase which was returned with my own $ in early January...
Response from Boho Beach HutMar 15, 2025
Hi Deborah, We’re truly sorry to hear about your experience, and we understand your frustration. We do our best to provide the highest quality products and customer service, and we’re sorry to hear that we missed the mark for you. We have received your return, and we are currently processing the refund. We apologize for any delay, and we can assure you that your refund is on its way. If you haven’t received it yet, please feel free to reach out to us directly at [email protected], and we’ll provide you with an update. We genuinely appreciate your patience and would love to resolve this as quickly as possible. Best regards, The Boho Beach Hut Team
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