Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut Reviews | Read Customer Reviews of bohobeachhut.com

Boho Beach Hut reviews

656 approved reviews, newest moderated first

Sara W.
Feb 5, 2025
Terrible misrepresentation of products
Terrible misrepresentation of products. The items I received were not even of like fabric or texture and the quality is so poor I would never buy had I known what was coming! A complete scam when I returned my items for a refund they just issued a gift card for more terrible items that look nothing like pictured on IG.
Response from Boho Beach HutMar 10, 2025
Dear Sara, We’re sorry to hear that your order did not meet your expectations. We strive to provide accurate product representations and quality items, and we regret that your experience did not reflect this. Our exchange policy is in place to offer a resolution, but we understand that this may not be ideal for every customer. We appreciate your feedback and will share it with our team as we continue working to improve our products and services. Best regards, The Boho Beach Hut Team
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Ivette
Feb 5, 2025
I placed an order for a few sweaters…
I placed an order for a few sweaters and I failed to read the return policy. The fabric was stiff, itchy and smelly! Certainly didn’t look like the pictures illustrated. The sweaters had no labels… I tried to return them and they only provided an exchange. Beware of any company who can’t stand behind their products. I will donate these sweaters before I waste my money returning or buying anything from this company. Terrible!
Response from Boho Beach HutMar 10, 2025
Dear Ivette, We’re sorry to hear that your order did not meet your expectations. We strive to provide quality products and an enjoyable shopping experience, and we regret that this was not the case for you. We understand that our exchange policy may not align with every customer’s preferences, and we appreciate your honest feedback. Your comments will be shared with our team as we continually work to improve our products and services. Best regards, The Boho Beach Hut Team
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Nancy D.
Feb 5, 2025
The quality is terrible
The quality is terrible, the fabric is flimsy and feels terrible. They will not refund only exchange. After receiving this product why would I want an exchange? There are so many options out there I’d suggest not even considering Boho Beach Hut.
Response from Boho Beach HutMar 10, 2025
Dear Nancy, We’re very sorry to hear that the quality of your item did not meet your expectations. We always strive to provide high-quality products and a positive shopping experience, and we regret that we fell short in your case. While our policy typically allows for exchanges, we truly want to make this right for you. We appreciate your feedback and will share it with our team to improve our products and services. Best regards, The Boho Beach Hut Team
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Ally
Feb 3, 2025
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!! If I could give zero stars I would. This company has a no refund policy because they know all of their stuff will be returned, as it is complete CRAP!!! Why would anyone want a store credit when all of their stuff is a joke?! The dress I ordered was the worst quality I have ever seen. The collar won't lay down and the ruffles won't either. The material feels like the cheapest thing I have ever felt. They act like they are a US company when their clothing comes from overseas. STAY AWAY-RUN!!!
Response from Boho Beach HutFeb 4, 2025
Dear Ally, We’re very sorry to hear about your disappointing experience with us. It’s never our intention for any customer to feel this way, and we take your feedback seriously. Our return policy, which offers store credit, is clearly outlined on our website to ensure transparency. However, we understand your frustration if the item you received did not meet your expectations. We strive to provide accurate product descriptions and quality pieces, and we regret that this was not your experience. Thank you for sharing your feedback, as it helps us improve. Best regards, The Boho Beach Hut Team
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Caren E.
Feb 3, 2025
The sweater did not look quite the same…
The sweater did not look quite the same as the photo. Nor was it as long as the picture. So I measured it and it was a few inches short than stated in the description. The cowl neck was also much bigger than the photo!
Response from Boho Beach HutFeb 4, 2025
Dear Caren, Thank you for sharing your feedback with us. We’re sorry to hear that the sweater did not meet your expectations or match the description provided. Ensuring accurate product representations is very important to us, and we regret any discrepancies in the measurements or design. Your input regarding the length and the cowl neck has been noted, and we will review this issue with our team to ensure better consistency between our descriptions and the actual products. We appreciate your honesty and will use this feedback to improve both our products and the information we provide. Best regards, The Boho Beach Hut Team
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SophieD
Feb 1, 2025
Do not buy from this company
Do not buy from this company. The product is expensive and the quality is asolutely terrible. One sweather made me break out in a rash and the other snagged several times the first time I wore it. Then, when you try to return it, you have to pay shipping and can't get a refund...only a store credit to buy more cheap product. It's cute but don't do it!
Response from Boho Beach HutFeb 4, 2025
Dear Sophie, We’re very sorry to hear about your disappointing experience with us. It’s never our intention for a customer to feel this way, and we truly value your feedback. We deeply regret that the quality of the products did not meet your expectations, and we are particularly concerned to hear about the rash you experienced. If you’d like, we’d be happy to review this matter further to ensure the safety and quality of our products. Regarding our return policy, we understand that our store credit policy may not work for everyone. We outline this on our website to ensure transparency, but we appreciate your feedback and will take it into consideration as we continue to improve. Thank you for taking the time to share your concerns. Your feedback helps us identify areas where we can do better, and we hope we can earn back your trust in the future. Best regards, The Boho Beach Hut Team
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Cathy
Feb 1, 2025
Awful and Unacceptable clothing and Service
I would leave zero stars if I could. I ordered a dress when received was of very poor quality and did not fit. I had to send it back on my dime costing me $10 AND had to go through a rigorous return process indicating what item I wanted in exchange as they do NOT provide refunds. Unwilling to go through another disastrous receipt of clothing that would not fit, I opted for something safe like a swimsuit coverup. I waited WEEKS for the coverup to arrive and it is a piece of garbage that I am now stuck with. STAY FAR AWAY FROM THIS SITE!!!’b
Response from Boho Beach HutFeb 4, 2025
Dear Cathy, We’re truly sorry to hear about your disappointing experience with your order and our return process. It’s never our intention for any customer to feel dissatisfied, and we appreciate you sharing your concerns. We regret that the original dress didn’t meet your expectations in quality or fit, and we understand your frustration with the return process and associated costs. While our policy of issuing store credit is outlined on our website, we recognize that it may not be ideal for everyone. It’s disappointing to hear that the replacement item also fell short of your expectations. We strive to ensure the quality of our products and aim for transparency in our processes. Your feedback helps us identify areas where we can improve, and we will be reviewing our procedures to create a smoother experience for our customers. Thank you for taking the time to share your experience. If you have additional concerns, please feel free to reach out to us at [email protected], as we would like the opportunity to learn more and improve. Best regards, The Boho Beach Hut Team
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Samuel Peterson K.
Jan 30, 2025
Disgusting
Why is this even a brand. Such a cheap quality material they are selling. Ain't no way the products are deserve to be bought in this price. Never buying again!!!
Response from Boho Beach HutFeb 4, 2025
Dear Samuel, We’re very sorry to hear about your disappointment with the quality of our products. It’s never our intention for a customer to feel this way, and we truly appreciate you sharing your feedback with us. We strive to provide quality items at fair prices, and it’s disappointing to learn that we fell short of your expectations. Your feedback is invaluable, and we’ll be reviewing this matter with our team to ensure we continue improving our product offerings. Thank you for bringing this to our attention. Your experience is important to us, and we will use your input to better serve our customers in the future. Best regards, The Boho Beach Hut Team
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