Elizabeth D.
I have not broke a phone in years
I have not broke a phone in years! I have loved body guards screen protector so when I got a new phone this year I decided to go with the case as well! Super disappointed. ☹️ I dropped my phone a short distance off the counter. Just slipped. Wasn’t a throw or anything. I have a screen protector, camera protectors, and the case! The back of my phone completely shattered clear up into the camera and all. I cannot use my back camera anymore. Very disappointed, customer service said they cannot help at all, besides replacing the products (screen protector, case, camera protectors) but those are lifetime warranty free anyways. That doesn’t not help my shattered brand new phone!! Very disappointed and will not be coming back unfortunately.
Response from BodyGuardzApr 1, 2025
Hi there! Thank you for the feedback! We are so sorry this happened! We, unfortunately, can't guarantee that our product will protect your phone from every situation, but we are totally happy to replace your products now or in the future if you do change your mind. All you would need to do is reach out to us and we'd take care of that!



