Beachbody, LLC dba BODiReviews of bodi.com

This company is horrible. Do not get roped into it. They have zero customer service. I tried to get a refund on my subscription and was told no. They are horrible. Forget trying to talk to a person, they have chats from God knows where and you will get NOWHERE. They should not even be in business.

This company relies on auto-renewal traps and then hides behind rigid policies to keep your money. My membership renewed automatically without my knowledge. I noticed the charge within two days, contacted them immediately, and requested cancellation and a refund. I have not used the service at all since the renewal. None. Zero usage. Their response? A flat refusal. They claim a reminder email was sent (convenient), and use that as justification to keep money for an unused service. This isn’t customer service — it’s a cash grab. Any company that genuinely cared about customers would issue a refund without hesitation in this situation. Instead, they chose to nickel-and-dime a loyal customer. This experience made it very clear: once they have your payment details, they’re more interested in enforcing fine print than doing what’s fair or reasonable. Loyalty means nothing to them. If you sign up, watch your billing like a hawk. If an auto-renewal slips through, don’t expect flexibility, understanding, or basic decency. Plenty of companies offer similar services without resorting to these greedy, anti-customer practices.

Same as all the other reviews. Their auto renewal policy is horrible and deceptive. Be careful if you sign up - cancel your auto renewal immediately!

Similar to other reviews I've been trying to cancel literally for years. They ignore emails and voice mail messages, the email linked to the account hasn't been used for years but the only way to login is to verify by an email they send to that account, the chat feature can't help unless you login, which I literally can't. I tried to finally dispute the last charge with my credit card company and they fraudulently stated that I have been accessing the account the whole time which I LITERALLY CAN'T DO. I have no way to cancel, and they just keep charging every quarter

I really enjoy Bodi. I got my best result using Bodi . They have a bunch of great workouts programs and option on nutritional guides. Bodi did change their program by eliminating their coaches about a year ago . But that didn’t make a difference to me. I never had any issues with billing or customer service . I read several negative review and I don’t understand why . After Bodi got rid of the coaches (which were many ) It seems like that’s when Bodi starting get the negative review, which makes me think maybe those reviews are written by angry ex coaches ?!?! I still am member and never had issues with billing or customer service . I like the different workouts and their products I gave 4 stars rather than 5 because they did get rid of a few products I enjoy. But other than that it’s a great company

EDIT: I received my reimbursement and everything was taken care of. I bumped up the stars from 1-3 since i got my money back but the loss of two stars is because it shoukd have never happened in the first place. I received a promotional email to get a 12 month extension on my subscription for 74.25$, I took advantage of it so I would save money. This was on December 19 2025. My subscription was set to renew on January 15 2026. I spoke to a chat bot asking why my extension pack wasn't showing in my memberships and subscription area and was only showing in my orders. They said it would automatically transfer when my subscription was finished and that I would not be charged a renewal fee since that was also a concern. Well on January 15/26 I looked at my credit card and lo and behold there was a charge from BODi for the annual subscription. I contacted their customer service and I had to fill in a policy exemption form to request the refund on the annual fee. I had also removed my credit card info months prior from my account but was informed by their customer service rep that they keep the information and automatically use it for future renewal charges, regardless if you have it stored there or not. I'm hoping BODi will do the right thing and reimburse me the annual fee since I did purchase the 12 month extension pack in good faith.

BODi has stolen $895 from me. I cancelled my subscription back in 2021 and they unlawfully re-instated my subscription and have been billing me WITHOUT my consent or even informing me for 5 years now. I reached out to their chat bot (YOU CAN'T SPEAK WITH ANYONE) and filled out the form online. They said they can't do anything because I'm out of the window. The biggest scam of a company I've ever dealt with. Insane they haven't been caught. We need a class action lawsuit against them. I'm livid.

Have been trying to cancel my subscription prior to renewal but the sites are not very easy to navigate. After many Google searches I came across the chat-bot for beachbody. I was able to reach someone overseas. This conversation took WAY too long, long delays in reply were quite frustrating...didnt know if I was still chatting with someone or not. I expressed my need to cancel and be refunded the amount that was twice the price of the subscription to the agent and got a run around. He tried to push another subscription on me and told me I could request a partial refund if I buy the new $99 subscription...problem is I do not want a subscription with beachbody at the moment! . The "higher" team denied the claim without asking any question or allowing a space to express dispute. I was told to go back and speak to the chat and ask for further assistance...I went back to the chat and got absolutely no help, the same run-around. Kept being sent from on place to another without any resolution. They took 197.44 and canceled my subscription! That's stealing! I did not authorize these charges and have tried for weeks to cancel. Beachbody is a good program but their subscription program is a scam, rip-off and should be investigated for a fruad/dishonest scam. I just want to get my refund and be done, shouldn't t be this difficult! PLEASE BE CAREFUL WHEN YOU SIGN UP WITH BEACHBODY!