Beachbody, LLC dba BODiReviews of bodi.com

Response from Beachbody, LLC dba BODiMay 12, 2026

Hello Am, Upon reviewing your account, we have confirmed that you were subscribed to a quarterly BODi subscription. As with most digital subscriptions, the renewal is not based on usage and will continue to renew automatically unless the subscription is canceled prior to the renewal date. We were unable to locate any prior cancellation requests or attempts regarding your subscription. Your quarterly BODi subscription was successfully canceled on March 11, 2026. You will continue to have access until July 08, 2026. Your account will not be renewed. Please note, on May 11, 2026, an email was sent to you addressing your concerns. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiApr 30, 2026

Hello Jared, Upon reviewing your account, we see that on March 15, 2026, you purchased a 7-day free trial for a monthly BODi subscription. The order also included the P90X monthly catalog subscription. At that time, you agreed to the Terms & Conditions, which included automatic renewals unless the subscription is cancelled. Your monthly BODi subscription was cancelled on April 23, 2026, and the monthly P90X catalog subscription was cancelled on April 22, 2026. No further charges will be processed. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. We sincerely apologize for any confusion caused when purchasing the subscriptions. If any further questions or concerns, please contact us. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiApr 28, 2026

Hello, During your enrollment, you opted into the terms & conditions that outlined the subscription will automatically renew until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription. BODi also sends a prebill notification email approximately 30-days prior to the next scheduled renewal. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: FAQ 259. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiApr 14, 2026

Hello Angel, Thank you for your feedback — we truly value your honesty. Please know that your input will not go unnoticed and will be thoughtfully considered as we continue to improve. We appreciate you taking the time to share your experience with us. We wish you the best of luck on your fitness journey! Sincerely, BODi Support

Response from Beachbody, LLC dba BODiApr 14, 2026

Hello Carolina, During your enrollment, you opted into the terms & conditions that outlined this subscription will automatically renew until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription. BODi also sends a prebill notification email approximately 30-days prior to the next scheduled renewal. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. For additional information on our money back guarantee policy, please visit: FAQ 259. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiApr 10, 2026

Hello Colleen, Thank you for taking the time to share your experience. We're sorry to hear that your recent communication with your Partner was not up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. Sincerely, BODi

Response from Beachbody, LLC dba BODiApr 3, 2026

Hello June, We have confirmed that you canceled your Preferred Customer membership on May 2, 2024. When you originally purchased the annual BODi subscription, it was part of our Buy One, Get One Free promotion. Your annual BODi subscription renewed on March 30, 2026, and a cancellation was processed on the same date. However, because no cancellation request was received prior to the renewal date, the subscription remained active and renewed as scheduled. Our records indicate that a pre-bill notification was sent to the email address on file on February 26, 2026. The subject is titled, “Your BODi Subscription Renewal is coming up!”. You will continue to have access until March 30, 2027. Your subscription will not be renewed. For digital memberships, the 31-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Sincerely, BODi Support

Response from Beachbody, LLC dba BODiMar 31, 2026

Hello MJ, Unfortunately, we were not provided your account information to view your details further. If your BODi membership was renewed, we do not offer refunds on renewals. We also do not offer prorated refunds. Please view our Money Back Guarantee FAQ for additional details: https://faq.bodi.com/us/en/answer?Id=259. Sincerely, BODi