Stefani A.
DO NOT JOIN
This company does not warn you that it is time to renew your membership and charge you without ever letting you know or getting your authorization. When you try to rectify it and get your money back after cancelling within hours or being charged, they send you generic AI responses outlining their rules. You escalate it and get a generic response, you ask for a supervisor and no one even acknowledges it and they never get you to one. You write a review and the response is guess what, a generic automated response. Don’t ever join this company, they weasel their way to be able to take your money without permission than refuse to do anything about it. I want a refund for the charge I never authorized and the service I cancelled immediately
Response from Beachbody, LLC dba BODiSep 11, 2026
Hello Stefani, Thank you for taking the time to speak with us regarding your concerns. We’re sorry your initial contact with us did not meet your expectations. We’re pleased to confirm that your issue has been resolved, and we truly appreciate the opportunity to assist you. If you have any additional questions, please don’t hesitate to reach out. Sincerely, BODi Support



