Bob W.Reviews of bobw.co

Ik heb een hotelkamer geboekt, maar een totaal andere kamer gekregen. De fotos komen echt totaal niet overeen. Ik ben zelf 1.90 en ik kan niet eens rechtop staan, ik moet echt gw 20 cm bukken en dit is nergens vermeld. Ook is deze kamer blijkbaar buiten het hotel en dat is ook niet vermeld, dus iedereen die langsloopt kan aan onze duur komen. Er worden zakken voor onze deur gedumpt en ook komen er heletijd mannen voor onze deur. Douche is niet zoals vermeld en deur gaat niet eens opslot. Ook hoor je elke auto die langsrijd en iedereen persoon die langsloopt

Det var et fint familie værelse. Digital indgang, alt foregår over telefonen.

Toinen makuuhuone oli niin pieni, ettei sinne mahtunut yöpöytiä molemmille. Toisella puolella oli vain pieni jakkara ja toinen sängyn sivu oli seinää vasten. Huoneessa ei ollut muita huonekaluja ja matkalaukut piti sijoittaa lattialle. WC.ssä ei ollut bide-suihkua. Aamupalaa saatiin vasta klo 9:00, noin kilometrin päässä olevasta baarista. Siellä aamupala oli surkea.

The host prides themselves on hygiene but I experienced the apartment being less than basic clean: - scale very visible on the black faucet and the soap shelf - hair ( not mine..) in the corner of the shower. …even though I’d paid for the earlier check-in time…the apartment ought to be spick and span upon my arrival…. - kitchen cupboards doors stained/not clean -> easily noticeable in daylight. -also there is not really like a bigger shelf to put all you stuff on, so you might need to bring with you a hanging toiletry bag. I have a feeling that I had stayed in an overpriced * hotel that caters itself as modern, designer and luxurious:/, Well, never again, this was my first and last stay at Bob W.

If you're thinking this sounds like a good, cheap option to use while staying in Oslo, just be aware that if it was free it would still be overpriced. We arrived and immediately the smell of the building was apparent. There are restaurants and food stores adjacent and I think the building is used to store some of the ingredients. We came back one evening to find the staff of the restaurant on the ground floor of our building, dragging a trolley full of raw chicken out of the place. As a result, the whole building has a smell, which the host is clearly aware of as they have placed diffusers everywhere, including the lift. The apartment was unbearably warm and full of flies. My wife killed 5 in the shower on the first morning alone and there were plenty more. The aircon doesn't work whatsoever and the temperature remained at 24 no matter what we set the aircon to. The customer service team's response was to open all the windows all day to air and cool the apartment.......which obviously then lets loads more flies in. Brilliant. The bedding on all the beds was poor. No fitted sheets, a desperately thin matress topper and only duvets so combined with the heat, meant we had terrible sleep both nights we were there. To make matters worse, the door to my wife and I's room creaked so loudly that whenever one of us needed to go to the toilet, we would wake the other on the rare occasions we were snatching some sleep. As for the advertised free gym, forget that. It's a 20 minute walk or a 10 minute (and six euro) metro ride away. The gym is one of the worst I've ever set foot in. It's dirty, tired, the equipment is ancient, the bike doesn't even work properly. Given it's 20 minutes away it's an absolute joke to be honest. To make matters worse you have to get a card from the luggage storage area which has a combination padlock and it took 20 minutes for the customer service team to send me the code while i waited in the storage area. Which brings me on to the luggage storage area, which is a basement with a load of what can only be described as cages where all sorts of stuff was being stored. The place was creepy and didn't give me any confidence our luggage would be safe. One thing in their defence, when I reported the creaking door, it was fixed the same day but given the multitude of problems, it's an insignificance. If I could zero I would. Please please don't stay here, either find the extra money for a hotel or find a hostel as it couldn't be any worse.

My stay was a profoundly disappointing experience. Instead of enjoying my holiday, I spent every day reporting serious issues that were repeatedly ignored. The lack of basic service and attention to guest needs was unacceptable. The most concerning problem was a major safety and privacy issue: there is no physical lock on the room door from the inside. This made my privacy violation possible when the cleaning crew entered the room without invitation. Beyond this, the room was never cleaned, despite my reporting a dusty, dirty floor. The toilet roll holder was broken, and upon my arrival, the room felt unprepared, with a non-functioning camera, a missing charger, and no shower gel. The advertised amenities and facilities were either nonexistent or completely inadequate. The promised yoga portal was missing (I asked for explanation and never got one), and the luggage storage is just a room with no lockers, where you leave your belongings unsecured. Furthermore, the washateria has only three washing machines for 99 rooms. Customer service was abysmal. When you try to talk with someone, you just get connected with chat bot. I repeatedly asked to speak with a manager, but no one ever reached out. My daily attempts to follow up on issues were consistently forgotten or disregarded. To make matters worse, the room was noisy from dawn until late at night. Loud deliveries from the Lidl garage below started at 6 am every day, and ongoing hotel renovations (drilling for 8 hours a day or more) created a constant disturbance until 9:59 pm, even on weekends. When I complained about it, I was told they would stop by 10:00pm. I cannot recommend this hotel. The experience was unprofessional, unsafe, and a complete misrepresentation of what was advertised. I deeply regret my stay at this place. Just when I thought the situation couldn't get any worse, it did. I hadn't been contacted regarding my feedback, so I followed up. In response, I received an anonymous email from a general address, signed only as "Bow W.," offering me a 10% discount if I would delete my review. Ugh.

This is a review of the BOB W Oslo Sentralen location. The price was low so we ignored the moldy shower and the broken refrigerator. Then, my significant other and I caught a pervert masturbating and filming us from another room in the hotel. We called the police, but it wasn’t enough to have him arrested. We didn’t know where he went, only that the police made him leave the building. There was no way we (or anyone) could feel safe in the room after that. We informed the hotel we would be finding other accommodation and wanted the money refunded for what was left of our stay. Instead, they decided that we were only entitled to a refund for the night it happened??? They let a predator into the hotel and when he preyed on us, they decided they had no culpability. They made it difficult for us to leave and feel safe. So, they could save cash they could have recouped with an insurance claim. Thank god we had money to book other lodging but they would have trapped someone else there in that situation. Now, I want everyone to know what kind of people these are and what kind of business they are running. Don’t stay here. It isn’t worth your safety.

A really nice stay. I booked again. Then they sent me an invoice from my last visit. After two months. And for something I did not order and was not been made aware of before. It was like blackmail. Pay or you cannot stay again. Never experienced anything like this before. Ruined my next visit. Avoin this hotel.