Boat TraderReviews of boattrader.com

Response from Boat TraderMar 25, 2026

Hi Ron, we are sorry for the inconvenience. Our team is happy to assist you with a cancellation and refund but we are having trouble locating your account. Can you please send us an email to [email protected] with your name, email address and phone number so our team can assist you as soon as possible.

Response from Boat TraderMar 20, 2026

Hi Mark, thank you for sharing your experience—we’re really sorry for the frustration this has caused. Our team has confirmed that both refunds were successfully processed on our end (one on the 12th and the other on the 16th). While most refunds appear within 3–5 business days, timing can vary depending on your bank. If you haven’t seen them yet, we recommend checking with your bank, as they may still be in transit. We also apologize for the issues you experienced with your listing photos. Your feedback has been noted, and we’re working to improve both the listing experience and our follow-up communication. If you need any further help or would like us to take another look, please don’t hesitate to reach out—we’re here to help.

Response from Boat TraderMar 17, 2026

Hi, thanks for sharing your experience—we’re really sorry to hear that happened. As an online marketplace, transactions are handled directly between buyers and sellers, but we do take feedback like this seriously. If you’d like to share more details, you’re welcome to reach us at [email protected] and if there’s anything we can do to help with your search moving forward, please let us know, we’re here to help.

Response from Boat TraderMar 13, 2026

Hi Victor, thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the site was frustrating. Our team is always working to improve the platform, and input like this helps us understand where things may not be working as expected. If you’re open to sharing more about what specifically didn’t work for you, we’d really appreciate the details so we can pass that along to our product team. You can also reach out to us directly at [email protected] and we’d be happy to take a closer look.

Response from Boat TraderFeb 27, 2026

Hi John, thank you for sharing your experience. We understand how frustrating renewal timing can feel, especially when you’ve already reached out to cancel. For clarity, ads can be canceled directly within the account at any time, which immediately stops auto-renewal. In this case, your cancellation request was sent by email, which requires manual processing by our support team. While your message was received before the renewal date, it was reviewed after the renewal had processed, which led to the charge going through. Once we connected with you, our team issued a refund and confirmed the cancellation. It should be fully processed within 5-10 business days. We’re glad we were able to resolve it, please don't hesitate to reach out with any further questions.

Response from Boat TraderFeb 25, 2026

Thank you for sharing your experience! We’re so glad Joey could help and provide great support. We appreciate you choosing Boat Trader and look forward to helping you again in the future.

Response from Boat TraderFeb 10, 2026

Hi Lisa. That’s great to hear! Joey will be so glad to know he helped make your experience a success. Thank you for sharing. Congrats on selling your boat!

Response from Boat TraderFeb 5, 2026

Hi Rocky, we’re sorry to hear about your experience. We understand how frustrating it is to receive spam instead of genuine inquiries. We want to clarify that Boat Trader does not sell or endorse third-party boat reports, and unfortunately this type of outreach can occur on marketplaces. That said, we are actively and continuously putting safety measures in place to help prevent this behavior and reduce spam across the platform. If you’re open to it, please feel free to email us at [email protected] with your listing details so we can flag this activity and assist further.