Gabe F.
No real buyers, $600 over charge
No real buyers, only scammers. Also horrible customer service. They over charged my credit card by $600 and won’t refund me. I have emailed Customer Support 3 times and they have failed to respond.
Response from Boat TraderJan 7, 2026
Hi Gabe, thank you for taking the time to share your experience. We’re sorry to hear that you feel disappointed with your listing and billing outcome. We take concerns like this seriously and looked into your account to better understand what happened. Your listing was originally purchased as a 6-week advertising package with auto-renew enabled. As part of that plan, renewal charges of $299 were processed on 10/22 and 12/3, and reminder emails were sent prior to each renewal, along with confirmation emails after each payment was processed. When you contacted our support team on 12/18, our representative offered a partial refund as a courtesy; however, you ended the call before we were able to complete that resolution. While we understand auto-renew plans can sometimes be confusing, our intention is always to provide clear communication and transparent billing. If you’re open to continuing the conversation, we’d really appreciate the opportunity to review this again with you directly and see what we can do to help. Please contact our Customer Support team at 1-866-373-5602 or send us an email and we’ll make sure it receives a follow-up. Thank you again for your feedback.