Alexander Thomas B.
LISTINGS ACCEPTED, CARD CHARGED, ADS REMOVED AND NO REFUND
PLEASE STAY AWAY! THIS WEBSITE HAS TERRIBLE CUSTOMER SUPPORT, AND THEY MAY SCAM YOU. My name is Alexander Thomas Berg, from Arlington, TN and on August 5, 2023, I listed three products as a private seller, and all my listings were accepted. Everything seemed fine until two days later when I received three email messages stating that all my ads had expired. I tried to reach their telephone customer support to find out what was happening. A rude representative answered and said they couldn't tell me why my listings had been removed. When I asked about the money they charged me to list the products on their website, she told me to file a complaint with my bank or risk losing my money. Unbelievable! I did try to file a complaint with my bank, but they said I had personally authorized those transactions and couldn't assist further. Given this, I contacted BoatTrader's email customer support. As of today, August 26, 2023, I have yet to receive a refund. I'll keep you updated on the progress, but please be aware that their services are subpar. I don't recommend using their website to sell your items. Look elsewhere, as these individuals seem to take people's money without any accountability.



