Boats.netReviews of boats.net

Prompt service

Around March, 2024, I purchased a fuel supply module (FSM) from Boats.net that was advertised, and priced ($1,300), to be an OEM part for my 2014 Mercury 90hp EFI. The first red-flag was that it wasn’t the correct reservoir for my engine, but for a Mercury Verado which uses different cooling water ports. But, having read enough 1-star reviews concerning Boats.net’s return policy, we opted to modify the cooling water ports. The second red-flag was that the boat was taken to a certified Mercury mechanic for an unrelated problem. The mechanic noticed that the part number on the wiring harness of the new FSM was not a Mercury number, and verified so with a phone call to Mercury. I shrugged it off as, “well, it’s just a wiring harness and Mercury certainly doesn’t manufacture every part that they use”. Fast forward to the recently discovered third red-flag. Mercury had issued a Service Bulletin regarding failures with the level switch in the FSM, and had upgraded the switch. I bought the upgraded switch and proceeded with the install. That’s when I noticed that the high-pressure fuel pump did not look legit. It has no markings whatsoever on the pump body, and only “Made in Chech” on the endcap. The lift pump looked to be a correct Mercury fuel pump, but I wanted to research the part number, and serial number through Walbro’s (the pump manufacturer) website. Lo and behold, there is a large enough problem with counterfeit Walbro fuel pumps, that their website has a guide on how to spot a fake. And, sure enough, mine failed the test. I called Boats.net with my concerns and spoke with both a front-line rep, and a supervisor. Both seemed concerned and seemingly helpful, but we could not arrive at a resolution. They just wanted me to buy a new FSM at a slightly discounted price. Does Boats.net knowingly broker counterfeit parts? I can’t say for sure, but I can say that neither the rep, nor the supervisor, pushed back at all about my concerns. Will I be buying anymore parts through Boats.net? Yeah,no.

Ordered lower unit drive shaft seals and miscellaneous additional maintenance parts for my twin f115s, best prices hands down, we'll there was a mix up with shipping, I understood 2 parts were backordered so it'd delay shipping 3-4 days but after there was a mix up with ups on them receiving the package so after calling in Jace took the lead and expedited the order next day air, he also assured me he would help out with thr next order and also followed up to make sure everything was ok. Not only was he calm collected and professional, he took care of the issue was kind and made sure everything was ok ⭐️⭐️⭐️⭐️⭐️ boats.net is my from now on go-to for all yamaha

Boats.net had the parts I needed at a good price. When I needed another part and the order had already shipped they graciously sent the part free of shipping. Great service. Thanks

I received my gasket right on time. I have dealt with boats.net before and never had a problem. I have an old 2008 Honda 30hp. and I can still find parts for it here.

Searching for a Yamaha blank key, your extensive selection with photos was very helpful! Talking to other dealers was unsuccessful as one dealer said I could come look in a jar for the one I wanted. Thanks for your platform.

Easy site navigation and part selection. Very fast shipping.

Mike the Bike was incredibly helpful and patient. He provided much more information to help solve my problem than I had requested. He also provided prompt follow-up. Talk about exceeding expectations!!!!