I purpose boat sound bar with sub woofer 1550 model, my warranty expired sound bar not working. I try to contact boat paid services
Send mail and call also , from boat no response no any action.
Note : Please don't purchase any item from boat. Waste of money, thanks
VU
Vaishnavi U.
Lost All Trust in boAt – Total Disrespect Towards Customers
Hey,
I’m honestly heartbroken, furious, and deeply disappointed with boAt right now. I’ve never expected this kind of careless, disrespectful service from such a big brand. But here I am, completely let down.
I bought Airdopes 141 Beast Mode for myself, and in just 3 months, they stopped working. Okay, fine. They were under warranty, so I applied for a claim.
A few days later, I got a message saying a replacement product is being sent. And guess what? The product that arrived was again defective. Not physically damaged, but it just didn’t work. I was shocked.
Still, I stayed patient. I applied for the warranty claim again. They picked it up, and after a few more days, I received another one AND IT WAS THE SAME DEFECTIVE PRODUCT AGAIN.
Like, seriously? They didn’t even bother to fix or replace it. Just handed back the same non-working device. What kind of joke is this?
But it doesn’t stop there. I applied for the warranty again, and this time, I get a message from boAt saying,
“Your product is defective so we’re rejecting your claim.”
WHAT?? Are you even listening to yourselves?
I didn’t even use the product. I returned it within 48 hours of receiving it when I found out it wasn’t working exactly as I received it.
And after all this, you still deny my claim?
Do you think your customer is a fool? You’ve wasted over a month of my time. And now you’re sending back the same non-working product again?
Is this how you treat your customers?
Like some joke? Like we don’t matter?
This is unacceptable. I feel insulted, ignored, and cheated.
You made me run in circles, gave me faulty replacements, and then have the audacity to reject my claim saying it’s defective when YOU sent it that way?
And just so you know I’m not going to stay silent about this.
Yes, I have a social media presence, and I will post about this.
I will share everything the entire experience. I will leave the worst review possible, and I will make sure people around me know the truth about your pathetic customer service.
You don’t get to treat customers like trash and get away with it.
This is beyond disrespectful, and I am done being polite.
JS
Jaklin S.
My experience with boat headphones is…
My experience with boat headphones is very good, the sound quality and product quality seems really good . Well done u guys
RC
Rishika C.
I had a very disappointing experience…
I had a very disappointing experience with boAt’s warranty service. I returned my Airdopes 131 ANC (Order #7571624) due to mic and connection issues. Since the model was discontinued, they sent an upgraded replacement — but to my shock, the product I received was used, with visible earwax and scratches on the case.
I immediately informed customer support that I will not accept a used and unhygienic product. Despite responding within the 48-hour timeframe, they closed my complaint without resolving it, saying I didn’t send pictures — even though I had clearly explained why I refused to use or handle the product further.
Now I’m being told there will be no refund, no fresh replacement, and no return of my original product.
This is unacceptable and shows poor customer service for a brand as big as boAt. I expected better.
I hope someone from the boAt team sees this and takes ownership of the issue. I’m still waiting for a fair resolution.
AB
Amit B.
3rd class Company
I never seen, 3rd class Company like BOAT company, very bad 👎 customer service & my on experience is very bad customer service, & very bad 👎 product. I suggest don't buy eny product from BOAT company. If u buy ! your money in lost .
SR
Subir R.
Products are very bad
Products are very bad, and service also very poor.
No customer support service.
They could not provide any repair service incase of product may difective.
Totally fraud.
TK
Tara K.
Pathetic service
Pathetic service. They are experts in rejecting warranty claims. Don't buy BOAT
MS
Mandeep S.
Very bad service so late
I'm purchase boat earpods drift model.. and 18.05.2025.i recive product I check left side not work..I create replacement 19.05.2025.
And they recive my product 23.05.2025..
And not give me my replacement not informed me .. after 28.05.2025 I'm very angry to this poor service
And today 29.05.2025.. I call coustmer care and conversation about harassment.. no informed me and no mail conformation..
And they tell your product to recive you 5 to 7 days..
So you check according to boat 19.05.2025 to 05.06.2025.. to time replacement.. total 18 days.. very bad service very late.. I'm not suggest to anyone to purchase these cheap. Lowest service product