Boat wave fury smart watch bought in July 2025. Just after two months of use the following problems are noticed. 1. Battery discharges within 3 days as against 5 to 7 days claimed by Boat
. 2. Settings changes onits own. 3. Disconnects from mobile app frequently.
Contacted boat, they refused to process my warranty claim saying that my complaint doesn't fall in acceptable criteria. Poor product and substandard after sales service. Avoid buying such a product.
Ambujakshan LG, Baroda, Gujarat
BP
bikash P.
I ordered a Boom Box stone 208 it was…
I ordered a Boom Box stone 208 it was only for one day.. after one day it's not getting charge, Switch on off Button not working.. Boat Is lagake Product never purchase again..
SD
Sourav D.
Worst Ongoing Experience
I want to share a very disappointing experience I’ve been facing with boAt Lifestyle Boat regarding my purchase and after-sales service.
📌 Timeline of Events:
1️⃣ On 20th May 2025, I purchased Airdopes Progear Sporty Green from Instamart. From day one, the product had a defect – the right earpiece battery drained within 20–25 minutes.
2️⃣ On 5th July, I finally managed to visit the boAt Authorized Service Centre (Chittaranjan Ave, Kolkata). After waiting for 1 hr 35 mins, I was told the issue was resolved. But when I tested the product, the same issue continued. The staff asked me to fill in a home pickup form but never sent me the link. Still, they closed the ticket as “resolved.”
3️⃣ I had to Google how to raise a warranty claim myself and filed one online (Ticket No. 57702554).
4️⃣ On 18th July, instead of fixing/replacing my product, boAt sent me a completely different model (Airdopes Loop Lavender) without my consent. When I contacted customer service, they said my model was unavailable, so they sent “another product of their choice.”
5️⃣ The replacement was impractical for my use. I raised another claim, but it got rejected since the invoice didn’t match the product I was forced to accept.
6️⃣ After repeated follow-ups, I uploaded all details again (Ticket No. 585C6392). On 5th August, the wrong product was picked up from my home. On 9th August, service staff tested it, declared it “working fine,” and rejected my claim again. On 12th August, I received the same wrong product back.
7️⃣ On 16th August, I again visited the authorized service centre, but was told clearly that nothing can be done about getting my original product replaced.
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👉 So, from 20th May till date, I haven’t been able to use the product I purchased. Despite contacting customer service, the authorized service centre, WhatsApp support, and even email, I got no resolution.
❌ I have wasted time, effort, and money—only to end up with a product I never bought.
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My ask:
boAt should either:
✅ Replace my Airdopes Progear Sporty Green with the same model (or a fair alternative with my consent), OR
✅ Provide a full refund against my purchase.
I’m sharing this so others are aware of how frustrating the after-sales support can be. A brand’s reputation is built not just on products but also on how they treat customers when things go wrong.
NG
Nina G.
Unprofessional people
Unprofessional people, I had a shipping enquiry and the problem was created from their end, made me wait and didn't resolve the same. Terrible service.
RK
Rehan K.
Har chiz kharab h boat ki ky hi hole 22…
Har chiz kharab h boat ki ky hi hole 22 August se aaj tak mera product nhi aaya our bol rahe hoo 22 ko delivered ho gaya 3-4 br call bhi krli
SA
Sam Ali S.
Disappointed with Boat support
Disappointed with Boat support: three complaints, no resolution.
Defect: earbuds auto-connect and play when in the box, repeatedly disconnect/reconnect, and switch to handsfree during calls.
Customer care: no resolution after two interactions.
Service issue ticket no. 59241020
kindly resolve it as its still at your warehouse or testing hub, it's a second time I have requested to change the defective product, but no one is listening.
RK
rahul K.
Chor hai boat vale air dopes churalete…
Chor hai boat vale air dopes churalete hai aur damege pis dete hai claim me khud damege product karte hai
RR
Roopesh R.
No support from Boat for a 2 months old product whih failed partypal 600
I purchased a Boat product on 25th june Partypal 600 and it stopped working on 14th August.I raised a ticket on 16th and started following up i have not received a single call from Boat till date .Its a product worth 20000 .My humble request please dont buy this product at all.