SUYASH D.
dont purchase their any products i am…
dont purchase their any products i am having headphones of boat while playing video video gets lag after connecting headphone very bad experience
boAt is listed under Appliances & Electronics.
boAt (boat-lifestyle.com) has 310 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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310 approved reviews, newest moderated first
SUYASH D.
dont purchase their any products i am having headphones of boat while playing video video gets lag after connecting headphone very bad experience
Sheeba S.
Don't buy Boat product. The service is very bad . I have bought the product via boat website. I received the product and it is defective. I requested for replacement, the product was picked up from me and delivered to boat. However, I dint received the replacement product. . When I reached out to the customer care they are refusing and saying that the product was not received by them and the pick up is pending. They are asking for acknowledgement slip which I have not received. I got cheated by them. I lost my money and the product. Please don't buy from them
Tanya A.
I ordered a boat speaker one month ago and received a perfume instead. Raised a ticket for the same on the same day. Followed up via multiple emails and calls and the response is very bad. Each call they say we are investigating with the higher officials, it's been a month and I have still not received the correct product. WHAT ARE THE HIGHER OFFICIALS IN BOAT DOING? NO RESPONSIBILITY??? Never buy boat products worst service. Not responsible enough to solve an issue. They talk about company policies each time you ask them anything. What is the timeline to resolve a customer issue according to your company policy?
Vishal S.
ordered a boAt product from the official website. The package was delivered to my residence, but when the box was opened, the product was missing inside. Unfortunately, I was not at home at the time of delivery, so I could not record an unboxing video. I immediately raised a complaint and shared all required details and screenshots on boAt’s official email ID. Instead of resolving the issue, their support team is not interested in helping and is simply claiming that the screenshots were “not shared on time,” which is completely unacceptable. This is a pathetic experience with both the company and its customer service. There is no accountability for missing products. I strongly do not recommend buying any boAt product from their official site. Very disappointed.
Ram Prakash Singh S.
I purchased a BoAt smart watch which was not working with in period of two months while it has been guaranteed for 1 year I contact the customer care service and even after having more than 25 mails the matter in still unresolved they are still saying that matter will be resolved in 45 days my smart watch has been picked up and received at the customer care service centre about 40 days ago, but matter is still unresolved. worst customer service I have noticed in years.
Monojit J.
Very bad and fraud warranty claim service Coustomer care staff are not having knowledge about product and delay responding service
Vir M.
– Warranty ke naam par customer ko ghumaya jata hai Boat se mujhe better experience ki umeed thi, lekin jo mere saath hua wo honestly disappointing aur unprofessional tha. Maine apna handfree proper warranty claim ke liye diya tha. Service center ne receive bhi kar liya, lekin na product return hua, na replacement, na koi clear update. Customer support se contact karne par sirf dates aur excuses mile—actual solution zero. Agar warranty ke andar bhi customer ko itna follow-up karna pade, to phir warranty ka matlab hi kya? Boat products ka naam market me hai, lekin after-sales service bilkul weak lagi. Mujhe aaj tak apna handfree nahi mila, aur na hi koi responsibility li gayi. 👉 Request hai Boat team se: Customers ke trust ke saath aisa behaviour brand image ko damage karta hai. Mere issue ko jaldi resolve karein, warna ye review sirf mera nahi—aur logon ka bhi experience banega. Very poor service. Not expected from Boat.
Kashish D.
I bought airdopes from them, they were not working fine, I sent to their customer care. When i didn't get the airdopes, I texted the customer care, then they told they have sent the airdopes back to me. I told them multiple times that I didn't receive them, they told I should have texted within 2 days of delivery. I asked them multiple times to share the delivery details, but they didn't share that either. So don't buy from them and don't give anything for repair to them. You will never get your product back.