Bluegreen VacationsReviews of bluegreenvacations.com

STAY AWAY!! DO NOT LET YOURSELF BE TALKED INTO BUYING A BLUEGREEN TIMESHARE! If you are offered a “cheap” trip from Bluegreen just for attending an information session, DON’T GO. Their salespersons are talented and relentless and you won’t really understand what you’ve gotten into until it’s too late to get out. Joining BG is the worst mistake we have ever made. We went to the informational session absolutely determined not to buy. But once we got there. we were heavily pressured to sign up – we even asked if we could leave and discuss it and return later and were told NO! we had to decide right then or lose the chance! We were never left alone for even a few minutes to discuss it just between us. We are in our 70s, living on a fixed income and asked every person we spoke with (4 or 5 different sales people) what would happen if we were suddenly unable to travel or our situation changed. Each person brushed off that concern by saying we would then talk to their “quality service division”, LIKE IT WAS NO BIG DEAL. No one told us there was a 7-day window to change our minds. It was never made clear that there is no way out once you are in. When we tried to book something, either nothing we wanted was available or there were so many additional fees it wasn’t feasible to even use the points we purchased. We recently encountered a large, unforeseen expense and have reached out to Bluegreen for assistance exiting this timeshare. They’ve been no help at all and have had no concern about our current financial crisis. We can’t sleep, we are so distressed about what we have gotten ourselves into. We don’t know what we are going to do, but if you are considering buying into Bluegreen Vacations, SAVE YOURSELF and RUN the other direction.

Save yourself a headache and STAY FAR AWAY from Bluegreen Vacations. They mislead you, flat out lie, and charge you a cancellation fee for not providing what was promised.

***UPDATE*** #2 Shockingly I received a refund check from BlueGreen. I really did not believe they would issue it but I was wrong on that one. I am quite grateful they did the right thing, well above my expectations. ****UPDATE*** Nov 7th BG contacted me offering a refund within 3-5 business days. Honestly I was shocked, however, still no refund as I suspected, lol if it arrives I will update!!! My BlueGreen experience. I called to get the vacation package that I bought. I asked about the room and the fees. I spoke to the agent on their chat and she went ahead and booked the room on the chat without giving me a chance to agree. Next thing I know I see a confirmation number on the chat, I then tried to respond only to have the chat closed. I then called and spoke to another agent on the phone explaining that I had not confirmed anything and wanted some more information before I continue. At this point, he said he could finish it up with me. As he is going through I told him no, I don't want to continue to which he stated the booking was confirmed. I again explained that I did not agree to the terms and I would just take the loss, this is when he connected me to his "supervisor". She went back and looked at the chat session and said ok, i see what happened, I can fix it, so she supposedly canceled the booking and was looking to book something else that met my conditions. I was promised a call back within 24 hours if she could find an alternative for me. Well, in the past 24 hours I got 2 confirmation emails, no cancellation email and crickets from the supervisor. This place is high pressure and the vacation is not really a discount because by the time they add their "fees & parking" you would end up paying more than if the stay was scheduled without BG, so basically I would be paying to go listen to some high pressure sales. No thank you. I will just consider this a loss and move on. I am waiting for the other shoe to drop..will update

Do not under ANY circumstances connect in any way with this company. We were lured in (stupid, I know) by a getaway weekend for $279 in Pigeon Forge. Listen to the sales pitch! NO vacation is worth what they will put you through. Charming sales people who will wear you down until you say yes or simply walk out. By the time you stay in a grungy carpeted room at a Quality Inn at 3756 Parkway in Pigeon Forge, you should get the idea that nothing good is coming your way. Don't be stupid; just don't book! So sorry we ever got involved with bluegreenvacations.com. Canceling contract per legal guidelines, they must follow the law!

They refused to cancel my reservation and issue a refund as promised. They do absolutely EVERYTHING to keep you on the phone trying to sell you an alternative, keep your deposit. AVOID BLUEGREEN AT ALL COSTS. They put you on hold, shift to another person, tell you that you do not understand their process and then disconnect when you do not agree forcing you to start the entire process again. SCAM!!!!

Attended a BG presentation in Wis. Dells, WI. Spent 6 hours there, relentlessly but nicely pressured into purchasing “points” which we later found out was just another way of saying “time share” , I suppose we could have just left after the required 2 hours. Another mistake we made was not looking at reviews of this company beforehand, bad mistake, had we done that we would definitely got up and left after the required time commitment to avoid us having to then pay for the 3 night hotel stay, off-site from the resort of course. The sales team never once said “time share” so we were misled, they said we were buying vacation packages using points. 2 days after we purchased the deed we decided to rescind our offer and BG did honor this and refunded our deposit. The staff remained professional during this process and for that I’m grateful.

If your points are paid for you can give them back by paying 1.5 years of maintenance fees to rid yourself of this timeshare. It’s called responsible exit. They can be reached by the same phone number used to call BG.

We went to the Wilderness Club at Big Cedar for a presentation & had a fantastic experience! The main presenter (Brandon) was a great speaker that anyone can relate to. He brought up a lot of great points why people should become owners & why they should choose Bluegreen Our guide was excellent as well! He was able to relate & was not pushy, mean, or annoying like a lot of these can be (IHG). He showed us all of the grounds (which were amazing) even though we had no interest in becoming owners. We are poor & don’t vacation much so this is the reason we had no interest in becoming owners. However, if our situation was different then Bluegreen would 100% be the company we choose to buy into.