Bluegreen VacationsReviews of bluegreenvacations.com

We had a 3day weekend reservations at Wisconsin Dells Christmas Mountian Resort (resv.50XBL) for DEC 16th thru 18th. Checked in about 5:30 after a nice day in the Dells and proceeded to unwind and get ready for a day of shopping with our daughter and 2 granddaughters. Went to bed around midnight only to be awakened an hour later to bedbugs in our granddaughters king size bed. Although they offered to move us to another unit, our granddaughters were unable to bring themselves to sleep there that night. We had to drive home at 2 in the morning (2hr drive) the overnight manager told us to call customer services on Monday. Customer services said "we are sorry for your experience - we will give you back your points". I told them giving me back the points I never had opportunity to use is the very least they should do considering the "experience". Their supervisor said there is nothing more they can do - I would have to talk to the site manager. The site manager (Tiffany) said that since we didn't take a different unit at 2 in the morning - I can have my points back and call it a day. I requested some type of compensation for the situation they caused and us having to drive home at 2AM but she said she didn't have anything to offer. Be Very Wary if you decide to go there. I won't ever go back or recommend them to anyone.

Buy the Lil package at bass pro shop coo,l pay for the upgrade, put us at the grand in a crap ass room. then at the siminar when I say something,it's not there fault blahblah and we're effing rude as crap

Be aware get any promotion!! Don’t give any credit card info ‼️‼️

When I booked my vacation it was to stay at the Bilmar Beach Resort, om the beach, for 4 nights with $100 dining card to use during my stay. I tried booking 4 TIMES at least 60 days in advance, and EVERY time I ended up at the Cambria hotel, not on the beach, for 3 nights and I looked up the price of the rooms there and they were $119/night; hardly luxury. I was very upset each time and told there was nothing they could do because I didn’t buy travel insurance, and never needed it before for a hotel stay. Miraculously, I was called the day before my arrival day and told that they found a much nicer room at the Tradewinds fancy resort on the beach and felt much better. When we got to the room, I was horrified! Tiny sparse room that was the worst room I have ever stayed in. Mold all over the bathroom, only 3 drawers for clothes in a beat-up dresser with one drawer that didn’t close, the phone didn’t work the entire time we were there and I called to fix it many times, old torn blankets, stained bolster on the bed, the door stuck so bad I had trouble getting in and out. It was a dump tucked away in a nice resort, and I have NEVER stayed in such a horrible room! At the presentation, the speaker was very condescending, repeatedly said that if you can afford this vacation you can afford your club, actually told one guest that he should get a part-time job at Walmart if he needed extra cash. Then the sales guy that took us was nice, but wouldn’t answer any questions about the cost of the club and kept showing us pictures of very nice resorts and beautiful, modern spacious rooms for over an hour. We tried to leave and he finally showed us the price. I said I’m not making a $22,000 commitment and would rather pay as I go. I mentioned that we go on cruises and he said you have great discounts on cruises, so I had him look up the cruise that we have booked for next September on the big TV in the front of the room so he could show everyone. I got a much better price with a 2 category upgrade, free gratuities and $150 on board credit through Cruises.com; about $600 savings over his price. We were shown a beautiful, clean modern suite and told members stay in rooms like that. We looked at each other and asked him how you can put us in such a crappy old broken down room if you expect us to plop down over $20,000; he said people pay $500 for the room we were in! I looked up the room on my phone and it said $189 for a standard room. We asked if we could leave and get our deposit back and he made us go back to the sales room again and kept us there for over another ½ hour trying to convince us that we were making a big mistake passing up this great deal. To top it all off, we met 2 couples by the pool that afternoon that said they had the exact same booking experience! They paid for 4 nights at the Bilmar, were given 3 nights at the Cambria and then miraculously were given the same awful room at the Rumfish, and also said how can you expect us to spend $20K on your club and beautiful suites after being put in such a tiny awful room. Oh, and the $100 dining card that we were supposed to get at the welcome center just came in the mail and there are only 2 restaurants that we can use it in and they are both cheap nasty places that we wouldn’t go to even if we were starving! Please look at the photos of our luxury accommodations.

Once upon a not-so-magical time, our family of five was lured into a seemingly enchanting offer at a Bass Pro Shop. The bait? A mere $250 for a three-night stay at a resort, sweetened with a $50 Bass Pro gift card and the promise of either $200 in local activities or a $150 MasterCard gift card after a brief, two-hour presentation. Ah, the siren song of a free vacation! But as fairy tales often go, this one quickly turned grim. Our resort dreams were downgraded to a hotel reality, with a meager $50 refund as a consolation prize. Upon our arrival at the Bluegreen Welcome Center, we were greeted not by a knight in shining armor, but by a dragon of a man, breathing down our necks with upsell fire. Our family size exceeded the hotel's capacity, so we were coerced into upgrading our room under threat of a $200 penalty, plus an additional $122 fee. Off to a roaring start, weren't we? Killing time before check-in, we explored the local kingdom, facing the trials and tribulations that come with three young adventurers and no early access to our castle. But wait, the plot thickens! The resort's exterior was a facade of grandeur, with a water park and picturesque mountain views. However, stepping inside the castle gates, we were welcomed by a less-than-fragrant maiden, bestowing upon us cursed wristbands. These bands, our keys to the kingdom, were to be worn at all times, lest we pay for their replacement. The elevator to our chamber was a dungeon of its own - a moldy, broken relic from a bygone era. Our room? A den of damp and musty despair, with a bouquet of eau de ashtray. The surfaces, supposedly cleaned by the sorcerers of housekeeping, were smudged and grimy. The realm of the bathroom was ruled by mold and broken fixtures, a kingdom in desperate need of a hero. The quest for a hot shower? Futile. Our family endured a three-day drought of cleanliness, a test of our very humanity. But the adventure takes a darker turn. The resort, unbeknownst to us, lay in the shadow of the dragon's lair - a landfill. The stench was so fearsome it vanquished the stomachs of our young ones. In search of a silver lining, we ventured to the indoor waterpark, only to find its waters tainted by a murky brown curse. Nightfall brought no respite. Our beds, surrounded by treacherous metal frames, were a battleground for bruised shins. And there, in the heart of the bed, lay a fallen spider - a grim omen. Yet, in this tale of woe, there were glimmers of joy. Outside the cursed walls of Bluegreen, the land was rich with activities that brought smiles to our young ones' faces. The climactic scene unfolded at the obligatory presentation. A comedy of errors ensued, culminating in our swift departure, gift card in hand, after voicing our displeasure to a somewhat bewildered audience. Our tale concludes with a twist - a potential bed bug invasion, leaving us to strip in our own garage and retreat to the safety of hot showers, praying our castle had not been breached. Thus ends the saga of our Bluegreen escapade - a journey of mold, stink, and disillusionment, costing us a dragon's hoard of $375. We seek recompense from the Bluegreen coffers, as well as reparations for potential damages to our kingdom. In retrospect, this narrative, originally penned in the ink of anger, has been rewritten with a quill of reflection. While the dragon of Bluegreen scorched our expectations, the surrounding lands provided a sanctuary of fun for our young adventurers. And so, dear reader, we impart this tale not as a chronicle of misery, but as a cautionary fable. May your own quests be free of dragons, hidden traps, and cursed resorts. Here's to journeys filled with genuine enchantment, not just the illusion of it! 🐉🚫🏰🎉🛡️

My husband and I are bronze owners. We decided to exit the program for the following reasons: 1. Limited availability to make reservations. 2. Rising maintenance fees. 3. Decreasing property standard. To add to this, we had our reservations cancelled by Bluegreen in May of 2023 for a mid-July booking in Ormond Beach, Florida. I booked two rooms in August of 2022. In October of 2022, the resort was hit by a hurricane and closed for repairs and was due to open July 1, 2023. If I had been informed of the closing at the time it happened, I could have made a decision on whether to risk the resort re-opening on time, or canceling my reservations and book at another beach-front Bluegreen resort. As a result, our family beach vacation that we had been eagerly looking forward to was now impossible. There were no rooms available 90 days from our vacation. Needless to say, we were beyond upset. I called Bluegreen in May of 2023 to exit the program. I was advised at that time that the cost for exiting would be one-years maintenance fee (approximately $2,000.00). I was also advised that most people wishing to exits would wait until their maintenance fees were due to exit, as you would have 60 days after paying your fees to use your points even though you were exiting. I followed that advised and have waited until now, November 2023 to begin the exit process as maintenance fees are now due. I was just informed that the policy has changed and the exit fee is now the cost of two and one half years maintenance fee (approximately $4,700.00). I am furious!! I followed the advise of your department. I trusted their advised. I should be given the terms that were in place in May of 2023 when I called. I asked to speak to a supervisor and told that there was none. After insisting, I was told that she would send out some emails and see if she could have someone call me. I am waiting.

Bluegreen has left me deeply disappointed and regretful. I fell victim to their smooth-talking salespeople who promised me the world and convinced me to pay $47,000 for something I have never been able to use. They took advantage of my age and my trusting nature, preying on my desire to create cherished memories for my family, specifically my nieces and nephews since I never had children.

We've been Bluegreen owners for years now and we've tried more than once to get out of the biggest mistake I've ever made. They lied multiple times (You can always sell your investment) during our first encounter with their HIGH pressure sales scheme. Then to make things worse during what they call an owners update a couple yrs later they got us again for another 6K points and some how they turned us into Bi-annual owners. Also in the past 2 years our Mant. Fees have gone up $582.00 to $2,456.00 To make a long story short! We have no options at this time to get out from under this scam. So please please stay away from BlueGreen they don't care at all about you, all they want is to get you to sign on the dotted line and RIP you off.