Bluegreen VacationsReviews of bluegreenvacations.com

SCAM. They lie to you and show you fake numbers of what you pay for yearly dues. They sell you with a tactic of pay now for cheaper vacations later. However their yearly fees are ridiculous and go up every year (even though they promise you that it won't). You also end up paying to use the "points" that you already pay for. You can't resell it either, even if they tell you to just "resell it if you don't like it". You can never find a place available to use the points that you pay for, so you have to pay more money to use them somewhere on their approved list that actually has openings. They HARASS you by phone multiple times a year to give them more money and HARASS you at every vacation you take to "sit for a brief presentation."

I purchased a package through Bluegreen Vacations for a 3 night/4 day trip to Charleston, SC. The hotel we were in was pretty, however, there was a roach problem in our room. We opted to leave the hotel after the first night. Bluegreen Vacations refused to give us a refund even though we have photos of roaches on our wall and in the bathtub.

Absolutely lied to about everything never waste your time falling for this company if it has bluegreen in the title jest go the other way I did some math the price you pay for a room that's dirty and not well kept like a 2 star motel is around 270$ per night on a beach in daytona and if you want to used there amenities it's around 300$ a night you can stay there for 8 days out of the year for the purchase of 35,000$ plus 1500$ a year for maintenance fees and club dues and that gives you 10,000 bluegreen points average resort price in daytona is 190$ a night for a much nicer place but guess what the time share scam is past down to your kids or who ever inherents your belongings and yes they can and will put a lean on you if their maintenance fees and club dues of 1500$ a year is not met. So basically your stuck with this for the rest of your life do not fall for their sales tactics unless you have 100k to jest throw away over the next 40 years of your life and on top of all that you pay quadruple for a 75$ motel room dont fall for this they show you pictures of a Bentley and give you a golf cart with a dead battery jest find yourself a resort they all have much better prices and you can vacation at any spot in the united states for a much cheaper rate and you don't have to make these scam artists richer cause that's all they care about trust me you can vacation cheaper than there maintenance fees alone..

We are disappointed by our experiences with Bluegreen. Initially, we were assured that upgrading our points at The Lodge Alley Inn would be our final chance to enhance our vacation packages, supposedly granting us free stays and generous gift cards. Yet, each interaction seemed to bury us deeper in lies and fees. In 2023, during our time at The Fountains, we were led to believe that upgrading could cut our maintenance fee expenses and give us additional points. The offer appeared straightforward when the sales team told us about it, but it later became obvious that we had been lied to, again. We were left with financial burdens, including over $4,000 in maintenance fees, contrary to the assurance of only a $294 monthly payment. Furthermore, the so-called "free" airline tickets were denied upon booking, adding insult to injury. When we returned to The Lodge Alley Inn in December to express our grievances, rather than addressing our concerns, they attempted to pressure us into purchasing even more points. The promise of converting points for greater value proved to be another empty gesture, as it resulted in higher costs than anticipated. Our numerous efforts to raise these issues with various Bluegreen representatives only met with dismissive responses, with many claiming ignorance of the promises made to us. Now, as we attempt to cancel our account, we are met with the stark reality that our supposed 'lifetime of vacations' is turning out to be a lifetime of debt, with no apparent way out. We feel trapped, burdened, and regretful of ever trusting Bluegreen.

Not Recommended. Bluegreen Vacations, which has now joined with Hilton Hotels, has failed to resolve the poor customer service of their company that tarnishes the reputation of their organization as a whole. This includes their Vacation Guides, their Owner Services, their Mortgage Services, their Customer Support, their Account Servicing, and their Club Services departments. Furthermore, we have requested transcripts of our many phone calls to Bluegreen’s aforementioned departments and they have refused to send these to us stating that the transcripts were for their records only. Had our experience with Bluegreen been what their sales pitch presented itself as, we probably would have enjoyed it, but that has been far from the truth. It's honestly been a very difficult process as we contacted each of the above-mentioned departments. Very soon after the purchase we realized the extent of the misguided information given us at during the sales pitch, so we tried to cancel it. We were just barely out of the rescind window when we contacted Bluegreen about cancelling. We have not been able to use it having been advised by a doctor that I should not travel for health reasons. I have offered to provide a written statement from my doctor that I cannot travel and they refused to do accept such documentation. So we cannot use it after owned with Bluegreen for almost a year without ever having used it, even if the ownership was as they explained. This had no influence on Bluegreen's customer service team as they said they will not cancel our vacation package, even though we believe they could have sold the package for much more than what we paid for it! I don't know what it would take for Bluegreen to let someone out of the program when the whole point is to travel.

Our experience with Bluegreen has been extremely frustrating. It feels like trying to wade through quicksand. The service is unhelpful, and it seems like no one is really looking out for us. Communication is lacking; despite multiple attempts, we never received any response to our calls after leaving voice messages. We called Christie 7 times between April 15th and May 6th. The timeshare feels very manipulative, and all we want is to find a way out. We would advise others to stay away from Bluegreen to avoid similar issues. It's simply not worth the hassle.

Our Bluegreen experience ended up severely lacking. Initially, we were excited about a weekend getaway that seemed affordable at just $200 with the added promise of a $125 gift card. The presentation was lengthy and the salesperson, while initially kind, became very assertive when we declined the offer. They knew exactly what to say to get us to cave in, such as implying we were making a mistake for our future family. After much persuasion, we ended up purchasing a timeshare we were told was flexible and beneficial for teachers like us. We later discovered restrictions that made it impossible to use due to our schedules. We felt deceived when we could not use rolled-over points during peak periods, which are the only times we can vacation due to our jobs. Also, the supposed "free vacations" with RCI were never usable because of conflicting dates with our work commitments. In a hope to resolve these issues, we attended another meeting, only to leave with a second timeshare we never intended to purchase. This added financial burden became more evident when monthly payments unexpectedly increased. Further complications arose with the upgrade post-Hilton acquisition, the costs soared – climbing from under $800 to over $1100 monthly. The process has been frustrating, and attempts to cancel the timeshare are proving difficult. We set up a call with Donesha, but she never reached out. Overall, the experience has been far from the hassle-free vacations we envisioned. We urge others to be cautious when considering similar offers and to thoroughly understand the terms and conditions because you may not be able to get out of them.

Signing up with Bluegreen has been a frustrating experience. We've been attempting to cancel since last year, but there has been little to no response from their end. We have been trying to communicate with them but have had little success. There are a lot of missed calls, call backs, and voicemails, but for some reason or another, we are unable to connect. It's disappointing that customer service seems to be a low priority for such a large company. They really need to improve their communication and support for clients who are seeking assistance.