Bluegreen VacationsReviews of bluegreenvacations.com

I would not recommend this company for anyone's vacation. First, they put us in a completely different hotel that was 20 mins away from everything, when we were supposed to stay in the resort and go through a timeshare presentation. On the day of our presentation they told us that it was cancelled and that we would be getting an email about the cruise that came with our package. we have yet to receive that. Another issue is that they WILL NOT release our refundable deposit that we were promised in a "business week" it has now been a month, and they are blaming my bank for not releasing it. Safe to say, BlueGreen Vacations is a horrible company to deal with, and very dishonest. What was supposed to be a nice few days, childless vacation for my husband and I, turned into a huge disappointment, so much so that we decided to end out vacation early and checkout.

We deeply regret ever trusting Bluegreen Vacations. When we approached them to cancel our timeshare, we were directed to Adrian Pellegina, who instead pressured us into an upgrade. He told us our existing contracts had little value, but claimed upgrading would significantly increase our ownership’s worth. He even showed us fake examples of timeshares supposedly worth $100,000. That was false. Instead of helping us cancel, we were tricked into more debt based on lies. Now, not only are we stuck with something we never wanted, but Bluegreen also refuses to give us any real option to cancel. We’ve asked multiple times and received no path forward, just silence and continued obligations. This isn’t just bad service, it’s dishonest business. Bluegreen should be held accountable. Cancel our timeshare and refund our money. We no longer want any relationship with this company. We started this cancellation process on 3/10/2025. The first time that we want to cancel and got swindled into upgrading was 5/15/2023. The last communication with them was on 5/1. At that time they told me that it was past two years and there was nothing that they could do. It still had not been a full two years at that time.

We attended a presentation at Bluegreen with high hopes and excitement, thinking it would open doors to great vacation experiences for our family. However, the truth has been vastly different. The timeshare far exceeds what we would normally budget for vacations. Instead of making travel easier, it has limited our options and led to significant money issues. We feel deeply disappointed, as if we were lied to from the start. Now, we are trapped in this never-ending cycle that could affect not only us but also future generations and family members. It's frustrating to think our children and grandchildren might inherit this problem. In simplest terms, this experience feels like a "Scam" and "Fraud." It seems they exploited our vulnerabilities just to make a sale. We wish we had seen the reality of the situation more clearly back then. It's a situation we would advise others to avoid, based on our experience.

Man - let me tell you! This whole experience has been a straight up curse. I thought I was signing up for something that would let me actually relax and enjoy some time off but instead it feels like I'm locked into something I can’t even use. I’ve only taken 1 single vacation since 2022, and the place they gave me? Super outdated, felt like I stepped into a time machine (in the worst way) But yet I’m still throwing money at this every month, plus these ridiculous yearly fees that they put on you and yes, they keep going up. But for what?? It’s honestly draining me. Both financially and mentally. I’m stressed out all the time dealing with this, to the point where I’m actually on blood pressure medication now because of it and them. That’s how bad it is and do I think it can only get worse? Absolutely. That is why I tried contacting them to help me be removed but they wont! And let me tell you too - trying to book anything is a joke. Either nothing’s available or what is available looks again like I am going back in time. I’m paying for something I can’t use and can’t get out of. It’s like being stuck in a trap, and no one from the company is even trying to help me out. No support, no accountability, nothing. This whole thing has been the worst decision I ever made. If they would have been truthful I would not have continued.

They don’t care what happens to you, after you become an owner they will never let you out! I explained the hardship I’m experiencing with finances, my own health, and being the sole caretaker of my mom and they flat didn’t care! They won’t let me out, expect me to still pay for it even though I can’t use it! I can’t afford that, I had no choice but to stop making the payments so I can afford my bills to actually live. Make a deal with Bluegreen and you’re making a deal with the devil!!!

The timeshare presentation in Branson was nothing like I expected. Even though I had no plans to buy, I found myself feeling overwhelmed by the sales team’s aggressive presentation. They kept pushing me into making a decision and hyping up all the supposed benefits. The whole thing dragged on way longer than I thought it would. Between the presentation and signing documents, I was bombarded with numbers and promises of a "great investment" and even a tax write-off. It all sounded appealing in the moment, but I didn’t really have the time to think it through. Maintaining this timeshare has been more of a headache than anything else. The payments and maintenance fees have been a huge financial burden, and with my busy work schedule, I’ve barely been able to use it. I tried to talk to Bluegreen about cancelling the whole thing, but they were not all that helpful. I’m going to keep trying. Maybe I will edit this if they are willing to help me later, but I just want people to know what they are getting into with Bluegreen.

SCAM! There was a booking error that I called in to verify dates and extend our trip stay a day. They were never updated and apparently even though we were unable to attend the vacation as it got scheduled for June 4 instead of July 4 and have upcoming flights--apparently all the money we spent for the package and to extend our trip is just gone. Terrible customer service. So dissapointing.

I WAS FLAT OUT SCAMMED. I booked a vacation through a bluegreenvacations agent and DID NOT get to stay at a bluegreen resort. We checked in at the resort for the presentation, then we were housed at a secondary, non all-inclusive location about 15 minutes away. This happened to another individual here. We were set at a rundown Residence Inn location that had hallways that smelled like piss and poop. I gagged the entire time I was there. The room smelled like piss, the toilet remained clogged the whole time, the shower knob was broken and the water barely got hot. On top of that, I was held hostage at a timeshare-like presentation. That was supposed to be only 90 minutes, but I was held there for 150 minutes, because the man working with me refused to take no for an answer when I was telling him I wasn't interested and withheld my card from me to keep me there. He was very inconsiderate. I already expressed I couldn't walk around much due to having bone lesions in my back from cancer and he still drug me around. This had to be one of the worst vacation experiences I've ever had. I would not recommend booking with them. 0/10.