Please do not sign anything with this company they SCAM you with a big smoke and screen dance. They take your $200.00 and you get nothing. This company should be closed. We are reporting to BBB.
LJ
Lynn J.
Run as Fast as you Can in the Opposite Direction
From my perspective they do not even deserve 1 star. We are owners and at every turn they nickel and dime you to death with fees. Once you've been to a location, there usually is not enough to do in the area to repeat the visit. With Hilton's ownership, they have rebranded some of their best properties as Hilton Vacations and it is not clear what implications this will have down the road for BG owners. They recently sold my husband an Owner's Bonus package for $149 for 3 nights. We however were locked out of going to the two locations that were preferable, Nashville and the Cliffs in Ridgedale, MO.
DG
Douglas G.
Don't get on this scam
Don't get on this scam, everything is a lie 5,000 will cost you $12k and you think that that will get week of nice vacation. Is not the case that will get maybe 2 days a year and on top of that maintenance fees go higher and higher every year. 1,100 per year to get 2 days on their resort plus the $12k . Its a repo.
SA
somefun A.
Horrible experience
Horrible experience. Not worth it. They are not straightforward. Very cunning and dubious.
KH
Kella H.
Not worth it.
Bluegreen is not worth the money they make you spend to buy it. We bought it in 2023 and have only used it a handful of times. They also don’t care if your lifestyle changes and you need to cancel. They say there is no way to cancel. They certainly don’t tell you that in the meeting. They raise up the fact that it's a great opportunity for travel and how much use you can get out of it. They don’t tell you that you’re stuck with it forever. Waste of money and waste of breath trying to talk to them about it. Steer clear of Bluegreen, or at least know what you’re getting yourself into.
EM
Em
DO NOT RECOMMEND
DO NOT RECOMMEND
Went to call bg first they said it was expired when we were offered 6 extra months got that figured out. When we bought this vacation we have a dog who was with us at bass pro that day when we bought this vacation and was told it was ok if she went with us so purchased this vacation called to make reservations and got told there’s no dogs allowed. The lady wouldn’t work with us on figuring something out for the misinformation no refund nothing just a well book your stay but your dog can’t go. We were already strapped for cash but after they wouldn’t leave us alone for it we bought it now can’t even use it because no dogs are allowed even after we offered to pay a pet fee spent an hour on the phone just to be told there’s nothing they can do DO NOT RECOMMEND.
SL
sierra L.
Lies/lack of communication
They will lie until you sign a contract, then after that there are things brought up that weren’t in the contract. Extremely poor communication.
JZ
jeremy Z.
Bluegreen Vacations and Properties
Bluegreen Vacations and Properties
The stars reflect one individual, not the hotel or building. I did not stay there. I attended a Bluegreen Vacations sales presentation at Polo Towers, and everything was fine until a presenter named Jonas G. Gravas began his portion.
Within about ten minutes it became clear something was off. He appeared disheveled and possibly hungover despite it being around 10 a.m. He started with the usual sales questions and a few jokes, which was fine. However, things changed noticeably after he asked where my wife was born and raised. His demeanor shifted immediately.
Later he asked where our favorite vacation destinations were. I listed several places. He fixated on one of them, a Middle Eastern country, and seemed visibly bothered by it. I don’t follow politics and simply answered the question he asked about travel destinations. It was just one place in a list.
At that point the presentation abruptly stopped. He essentially told us to get up and leave in the middle of the meeting. As we were escorted out, several coworkers rushed over asking what had happened because it was clearly unusual.
I explained the situation to his supervisor and a few other staff members. Hopefully it was addressed internally, but I have no way of knowing.
It’s disappointing to attend a presentation you were invited to, answer the questions honestly, and then be removed from the room because the presenter didn’t like one of the answers. If someone is going to run these presentations, they should be able to handle basic travel discussions without turning it into a scene.
This leads me to believe he was either showing some form of bias or simply reacting emotionally to something he misunderstood. It also gave the impression that he was frustrated once he realized we likely weren’t going to buy a vacation package, which unfortunately came across as unprofessional.