Bluegreen VacationsReviews of bluegreenvacations.com

I bought a BlueGreen vacation through Bass Pro Shops about a month ago. It was one of those discounted packages intended to sell you a timeshare. At the time, I was 23. The agent took down my birthday, so she was aware of how old I am. A couple weeks later, I go online to book and learn that you must be 25 to book the trip and take advantage of the offer. I had to waste time on the phone getting a refund, and the time spent planning before I booked also went down the drain. I ended up getting a refund from BlueGreen vacations, but this type of predatory marketing is unacceptable. The salespeople did not care who was signing up or if they were even eligible, it was all about hitting the quota. I do not want to deal with any company that engages in these types of business practices, and I encourage others not to, too. To make matters worse, the parent company had the audacity to call me later that day asking why I canceled, and asking if I wanted to book another one through a different company. NO THANK YOU, I’ve already been burner once.

Have not even made it to the presentation and already disgusted. My wife is unable to attend and they offer NO exceptions. Apparently not even interested enough to sell me a time share unless my wife is wheeled in a hospital bed to attend with me.

I spoke with Omari from Bluegreen right before leaving town for the holidays, and once again I was told the same thing I’ve heard before. I made it clear we are not paying maintenance fees or an exit fee. He said our account is suspended and that we’ll eventually receive letters that will lead to cancellation, but the timeline is completely unknown. It could be months, years, no one can say. This has been the pattern for years. I’ve called countless times and usually get the same recycled options that don’t work for us. Promises of follow-up, including one involving their legal team, never happen. We’ve owned this timeshare for over 17 years and barely used it. No one in our family wants it, and we’re tired of paying for something that brings no value. We’re not trying to resell or be sold another “solution.” We just want to give it back and move on. After all this time, the lack of clarity and real options is beyond frustrating.

Its an absolute scam just like all of the horror stories you hear about not being able to get out of timeshares. The salesman lied to my wife and i and said we wouldnt end up in this situation because they "do things differently than other timeshares." We were told they would get first dibs on selling the timeshare if we wanted to sell and he also said that they sell off quickly....come to find out, we have to either pay 2500$ or list it on their website which has 1,000s of others for sale already (of the same package we had). They are pieces of trash for doing this, as we were very diligent in our questions regarding this scenario before purchasing. The 3 locations we have gone to have also been poorly maintained and were shown as secluded areas with personal space....we get to the resorts and our rental is rammed right between other rentals. Absolute joke of a company and i regret ever signing up for it!

Made a reservation thru BG vacations only to fly to my destination and to learn they had cancelled my reservation. I had to book a room which cost me more than $700 than I had budgeted. They said they emailed me my cancellation. What? If you are going to cancel someone’s reservation you need to call or text them. Buyer beware!!! I will never do business with them again. Unbelievable!!!

If I could give negative stars I would. This timeshare has been the worst experience ever! I tried canceling a couple days after I signed up and they said I couldn't because I didn't send a letter or an email(can't cancel over the phone). Since then the maintenance fees have increased every year(I was promised they stay the same($700). I have tried calling customer service and they just pass you around and nobody helps. Phone numbers keep changing or are no longer in service. This company is an absolute joke and a scam. Im over $23,000 down and haven't used a single bit of it. The points you get aren't even enough to get a decent vacation if you could use it. ABSOLUTELY DO NOT SIGN UP FOR THIS TRASH!!

I would give this 0 stars if possible. When something sounds too good to be true, it probably is. We booked a weekend at Shenandoah Valley Resort in Virginia. Upon arrival, the resort staff was friendly (maybe they earned the 1-star for everyone). However, the cabin we upgraded to had wasps (we killed 5 within walking in), the wifi was only available in some common areas and the hot tub and pool were under construction for an 'undetermined amount of time'. Beyond disappointing. Even though, they finally offered to move us to another out dated cabin. We asked to just cancel due to unavailable amenities (that were advertised), and the appearance of the cabins; We knew we wouldn't be 'purchasing' a timeshare by this point so lets all just cut our losses. NOPE! They charged us a cancelation fee!!! All they had to do was use some customer service, not keep adding fees and I would have gone quietly into the night, but here we are. Spend your money somewhere else.

I purchased a Bluegreen timeshare in October 2025, and unfortunately, my experience has been very disappointing. I am seeking to cancel the contract and request a full refund because the sales presentation did not accurately reflect the reality of the ownership, and I feel there was a lack of transparency from their representatives. I would like to highlight a few specific concerns: I was led to believe that my 10,000 points would comfortably cover at least two weeks of vacation, which is proven not to be the case. I was promised a bonus of 10,000 points upon signing up. However, during a follow up meeting in Nashville to discuss how to utilize them, I was unexpectedly asked for an additional $25,000 to receive the points that I understood we’re already included. I have also received inconsistent information from two different representatives (“Jaesha” even called to state that “Raquel was wrong”) this gives me the impression that representative may be willing to say anything to keep me in the contract. Overall, I feel this purchase does not offer the value that was presented, and it has not met my expectations. As a result, I have stopped the mortgage payments, and I am not willing to invest any more money into something that was misrepresented to me.