Bluegreen VacationsReviews of bluegreenvacations.com

I don’t usually leave reviews, but after everything that’s happened, I feel like I have to say something. I reached out to Bluegreen trying to get help because the situation has become more than my family can manage. The costs have not stayed anywhere close to what we were led to believe, and with real-life changes on our end, it’s been a constant source of stress. When I finally spoke with Jennifer, the response I got was basically that there’s nothing they can do because the loan isn’t paid off and that I just need to keep paying it. That was it. No attempt to understand the situation, no discussion about options, nothing. I also brought up the fact that we were told refinancing could be a possibility, but the reality is no one actually refinances timeshare loans. That was a big part of what made this feel manageable at the time, and it clearly wasn’t accurate. What made it worse is that after that conversation, there was no follow-up. No response, no next steps, just silence. After already reaching out multiple times explaining the financial strain and asking for some kind of solution, being brushed off like that and then ignored is beyond frustrating. This whole experience has been exhausting. It’s not just about the money anymore, it’s the lack of communication and the feeling that once you’re locked in, you’re on your own no matter what changes in your life. I tried to be upfront about our situation and ask for help, and instead I got a dead end and no response.

I would highly recommend you don’t waste your time and truly think wow I can only pay little fee and get three free nights in this nice place like we did then we called to schedule are free stay they told us nothing was available in the resort we got stay at lied to me said that it closed after hurricane just to put me in a another place the Bilmar let me tell u u might well sleep in the cheapest shitty place u can find not very nice at alll not even close to what we were supposed to stay at the island trade wind resort which is excellent by way so after looking at huge gap under door going outside of room we said we are not staying hear looked online amazing there was island trade wind resort called them booked room moved there so beware of blue green not only did I pay them 230 something for are free stay which I could not use I had to pay 158 at the bill mar Monday morning I will be filing and complaint and a law suit for not only my money paid but my stay fee for the swapping of hotel and they are on recording lying saying island trade winds was closed so please save your time and money scam

This company is a complete scam I paid with a debit card I was not asked to have credit card at all and this company took my money then a week before my trip call me to check my FICO score and ask me if I had a credit card! This is the definition of a scam receiving money first then later asking if a person qualifies

I recently spoke with Christy from Bluegreen about my timeshare. They offered to pull back collection dues and let me use my points, essentially rolling my $4,400 debt into a payment plan with Bluegreen so I could vacation while paying it off. However, they made it clear that buying back or canceling my contract was never an option. My only route to exit was through a third-party resale company. This was extremely frustrating, especially after leaving multiple messages about wanting to cancel and receiving no response. I felt misled during the sales process, pressured to sign, and confronted with hidden costs that were never disclosed. Repeated attempts to get clarity and assistance were ignored, leaving me stuck in a system that offers no reasonable solutions. Bluegreen needs to provide transparent options and timely communication.

I gave 2 stars because I like the bluegreen properties, but the experience of dealing with trying to get a day pass has always been less than fun. In our 20 years of being owners, we have only been able to get a day pass once. We were at Harbour Lights in Myrtle Beach, walking around to try to find out where to ask for a day pass and saw one of their pools had NO guests using it, so we thought we would definitely get a day pass (as silver level owners at an empty pool). We were told "no" because the resort was at 90% occupancy (with a pool where NO guests were). Disappointing that common sense is not common.

We've been trying to exit our Bluegreen timeshare since 2018 and have gotten nowhere. Despite repeated phone calls, emails, and even formal complaints, including one to the FTC, Bluegreen has offered no real solutions. They only responded after a letter of complaint, and even then "the help" was just a repeat of the same options with no new way out which are title transfer or resell through a third party company that is not guaranteed. Our situation is serious, our family has undergone surgery and chemotherapy and we have dealt with over $10,000 in hurricane damage. The timeshare was sold as flexible and easy to use, but booking issues, limited availability, and a confusing system have made it impossible to enjoy. We tried negotiating a fair settlement, offering $5,600 when they asked for 50% of the balance but they rejected it outright. Bluegreen's communication is hollow and unhelpful. They escalated our case only to tell us there is nothing new to offer. They don't listen to owners' real hardships, and it feels like they hope people will just give up. We simply want to be released from this contract, but Bluegreen keeps dragging it out with no empathy or clarity. Avoid this company if you value fairness and support.

I was automatically connected to this company in 2024 after booking a hotel room. I humored the sales guy thinking that I would just not take the vacation and be fine, no they took $250 from my account and when I did not take a vacation with them it was not returned. I ate the loss because I was stupid enough to give them my credit card details. Now two years later they have called me 8 seperate times and counting trying to sell me more vacations. I am on the national do not call registry and I requested 4 times to be added to their local do not call list. Do not do business with this company.

I am finished. Dealing with Bluegreen has proven to be nothing more than constant pressure to upgrade. Nothing is ever available, yet their solution is always for me to spend more money. They clearly don’t care about your age, your health, or your financial situation once they have your signature. When we tried to cancel, the only “help” we got was being asked if we were working with a third party or to resell it myself. They know exactly what the market looks like…there isn't one. It’s a total complete nonsense. I’m not paying Blugreen another penny. I refuse to be stuck making payments until I'm 80 years old. Consider this a warning to anyone thinking of joining: stay far away unless you want a lifetime of bills and zero service.