BlueflyReviews of bluefly.com

Response from BlueflyAug 29, 2018

Hello Dusty, Thank you for getting in touch and I am sorry to hear that your order was incorrect. I can understand how disappointing this must be! If you would like to provide us with your order number starting with "344", I would be more than happy to assist you with this inquiry. Best, Bluefly Customer Service 1.877.BLUEFLY (1.877.258.3359) [email protected]

Response from BlueflyAug 29, 2018

Hello David, We sincerely appreciate your feedback. I am so sorry for the experience you have had with this order. As you are aware, the website states that Pompeii3 items will take at least 5 business days to process your order prior to shipping, however each of these items are specifically created and handmade. This means that some pieces do take time on certain occasions, depending on the intricacy of the item. We sincerely appreciate your patience and understanding while our vendor worked to complete the beautiful ring that you chose. They dedicate their time and effort into creating their timeless pieces so you are completely satisfied. If there is anything we can do to assist, please do not hesitate to contact us. Best, Bluefly Customer Service 1.877.BLUEFLY (1.877.258.3359) [email protected]