BLS InternationalReviews of blsspainvisa.com

Extremely disappointing and unacceptable experience with BLS Manchester I submitted my Spanish visa application on 24 July 2026. Today is 12 September, and it has now been around 50 days with still no decision or meaningful update. I provided all the required documents, yet my application is still showing as being processed. My flight and holiday bookings were non-refundable, and because of this delay I have lost my planned trip. I have also missed an important conference that I was supposed to attend. What makes the situation even more frustrating is that I still cannot get my passport back. I understand that the final decision is made by the Consulate, but BLS is the service handling the application process, and there has been almost no useful communication. The phone lines are constantly busy, and the replies to emails are essentially generic/automated responses telling me that the application is with the Consulate. There is no meaningful information about how long I should wait or what I can actually do. I have seen many other reviews describing very similar experiences. It is difficult to understand how this level of delay and lack of communication can continue without proper investigation. I don’t even want anything complicated at this point. I simply want a decision on my visa and my passport returned. This has caused significant financial loss, stress and disruption. Very disappointing experience.

Estoy de acuerdo en que nos agrupamos todos los afectados por la " inacción de BLS INTERNATIONAL NADOR.HAGAMONOS FUERTES Y LLEVEMOS LOS CASOS A LA PRENSA.BLS NADOR NO PUEDE SEGUIR EXTORSIONANDO A LOS POBRES

Appointment was fine but ive waited 6 months for my non lucrative visa and my emails get ignored

Extremely disappointing experience with the Spain Schengen visa process. We applied for our visa on 27 July, well in advance of our planned non-refundable cruise. The BLS website states that applications are normally processed within 15 calendar days, with the timeframe extending to 45 days if additional documents or an interview are required. In our case, we were never contacted for any additional documents or an interview, yet the application remained “processing” until our travel date. We made more than 50 attempts to contact customer service, sent multiple emails, contacted BLS and the Consulate, and even personally visited the Consulate to submit an escalation letter because our travel date was approaching. Despite all these efforts, we received no meaningful assistance or update. Customer service repeatedly provided standard template responses without addressing our specific situation. As a result, we missed our non-refundable cruise and lost the entire trip. We understand that delays can happen, but the complete lack of meaningful communication and urgency was extremely disappointing. When applicants have submitted everything required, have a fixed travel date and are facing significant financial and emotional losses, they deserve proper communication and consideration. This experience has been incredibly stressful and disappointing. I sincerely hope I never have to use BLS services again, and unfortunately, after this experience, I have no desire to visit Spain in the future.

I just wanted to say a big thank you to the Spanish Consulate in Edinburgh for making the visa application process so smooth and stress-free. I’ve applied for several Schengen visas over the years, as well as visas for countries in Asia and for the UK, where I live, and honestly, Spain has been by far the most straightforward experience I’ve had. This is actually the second time I’ve applied through the Spanish Consulate in Edinburgh — first in March last year and again in August 2026 — and both experiences have been excellent. The website is very clear and easy to use, and I particularly appreciate the appointment system. Compared with some countries where appointments are released once a month and disappear immediately, or where there simply aren’t any slots available, Spain’s system feels so much more accessible. The BLS staff in Edinburgh were also efficient and professional, especially the gentleman at the door/reception area who takes cash. He’s always very patient, which made the whole process even easier. But what impressed me most was the turnaround time, in under 14 days my application was completed and passport returned. The efficiency of the processing is honestly what sets Spain apart for me. As an African applicant, I know how stressful visa applications can be. It can be very easy to feel anxious about getting a refusal or struggling to even secure an appointment for biometrics. So having such a straightforward and efficient experience really stood out to me. I also think Spain deserves a lot of credit for processing applications in Edinburgh rather than requiring everyone in Scotland to travel to London. Bringing the service closer to applicants makes such a difference. I would definitely recommend Spain to anyone considering travelling to Europe for tourism. The experience I’ve had with the visa process has genuinely made Spain stand out for me. 🇪🇸❤️ Overall, I’m genuinely very grateful for the experience I’ve had with the Spanish Consulate and BLS Edinburgh. Thank you for making what can be a stressful process feel so simple and well organised. Levinne

We submitted three visa applications on June 19, 2026, for a scheduled flight on July 27, 2026; however, as of August 21, 2026, the applications remain stuck in processing, and the consultant instructed us to purchase new tickets and hotel bookings. This entire process feels like a predatory scheme that wasted our hard-earned vacation money and caused severe stress. I strongly advise against applying and urge everyone to choose alternative destinations instead.

I don't even know where to start. This has been one of the most stresstul and unacceptable experiences I have ever had. For the last 4 days, I have been sending email after email, including countless emails and not one person has had the to properly respond. What is the point of providing an email address if you completely ignore your customers? Do any of you actually read the reviews on here? The same complaints are being made over and over again, yet nothing ever changes. It feels like customers are simply ignored. I paid extra for the Premium Service, and I honestly feel like I wasted my money. I brought four recent passport photos because your own checklist clearly says to bring them. I was then told they weren't needed, but I was still charged for photos that were never taken. That is completely unacceptable. Despite paying for Premium, I was still told to queue for my fingerprints and photo. Then I was rushed through the appointment because I was told the computer had stopped working. The whole experience was disorganised, chaotic and submitted my application on 16 July, and my flight is on 5 August. I have already paid for my flights, hotel and travel insurance. Instead of receiving updates or any reassurance, I have been left chasing answers while being ignored. Your latest response is nothing more than a generic template and completely fails to address the serious concerns I have repeatedly raised. I am not asking for another automated response. I am demanding clear answers. My flight is booked for 5 August 2026. I submitted my application in good time, paid £210 for your service, and relied on the published processing time of 15 calendar days. That timeframe has now passed, yet I still have no passport, no visa decision, and no meaningful update. This delay is now putting my entire trip at risk. I have paid for flights, accommodation and other travel arrangements, and every day of silence increases my financial losses. BLS you lot should be the one who contact spanish consulate in manchester and ask for urgent response regarding my visa application and even i did myself but they are not responding to my emails and not answering PHONE calls as well what i should do ? you can’t just take the payment and give AI robotic responses to a customers and you charged me £210 not to mention charge extra to get appointment and charged for photos which i haven’t been takes everyone complaining regarding all these ! its not just me UK and england law dosent allow you to treat like this to customers always back in forth you tell me go to spanish consulate and they telling me go back to bls I HAVE MY FLIGHT tomorrow and still i haven’t got back my visa and i have paid for my flight ticket and hotel as well you lot so ready to take the money for the premium appointment i paid £210 and yet still no visa and this is my third time applying for it you purposely blocked the normal appointment that forcing people to book the premium! i will make formal complaint submitted everything i have to ombudsman i lost so much money because of this people work here and this company bls in manchester bls absolute scm and why would u even take the applications and passport when you lot already knew that i wont be getting my visa at that time of my flight and the hotel ? ombusman awared now of this sc and this company forcing me to cancel my application and they said its zero un refundable i have emailed like 50 times my name is meer azad hassan dob i meant to be travel on the 5th of August and YET still i havent got my passport and visa back i have reporttet this company to Ombusman for lying and scm people for over charging as well if i could give zero star i would

Very disappointing experience with BLS Spain. My passport renewal application has been pending for more than a year, even though I submitted all the required documents and completed all the necessary procedures. Despite the extremely long waiting period, my passport has still not been renewed. It is completely unacceptable for a passport renewal to take this long without a clear explanation or proper communication. The lack of updates and support has caused significant inconvenience and stress. I expected a much more professional and efficient service. I sincerely hope BLS Spain and the concerned authorities take this matter seriously and improve their process so that other applicants do not have to face the same experience. Very poor service and extremely frustrating experience