Ajay R.
Worst
My experience with BLS Canada has been nothing short of frustrating and deeply disappointing. Ever since the Consulate General of India stopped accepting walk-ins, the service provided by BLS has deteriorated significantly. Despite countless complaints from applicants, the system remains broken — and it almost feels intentional. Applicants are often forced to visit the center multiple times (sometimes 3 to 4 times) just to get a straightforward application processed. Staff frequently provide incomplete or misleading information, resulting in unnecessary rejections and delays. Instead of improving the system, there appears to be a complete lack of accountability or desire to streamline the process. What’s more troubling is the behavior of some staff members — unprofessional, indifferent, and at times, seemingly trained to make the process as opaque and painful as possible. It's hard not to feel like the entire operation is running in tandem with unethical practices and officials who turn a blind eye to the chaos, if not encourage it. The Indian government needs to take responsibility and address these systemic issues. Public service should not feel like navigating a scam. Many of us are just trying to access basic services with dignity and respect. Until serious reforms are made, this will continue to reflect poorly not just on BLS, but on the institutions that empower and protect such a deeply flawed process.
Response from BLS InternationalAug 12, 2025
Dear Ajay, We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance. We greatly appreciate your input and are committed to resolving this matter to your full satisfaction. Warm regards, BLS International




