BloomscapeReviews of bloomscape.com

I do know if there is a glitch in their system or if the are intentionally scamming customers, but I had one plant on my cart with a total for $51.97 after a coupon. I used GPay to checkout. After I checked out it showed a total of $153 & included a plant I never selected & do not like or want. No number to contact customer service. ***Update***Bloomscape emailed me the following day and immediately processed a cancelation and refund. They also asked several follow up questions to try to figure out what went wrong to fix the issue. I did not reorder with Bloomscape due to placing an order with another company, but I was impressed with their quick response & resolution.

I ordered a monstera deliciosa. The plant was beautiful. I started noticing damage on the leaves. The plant was infested with thrips. I emailed twice about noticing damage; however, since I didn’t know about thrips at the time, I thought it may have arrived damaged. I emailed twice and got no response. I had no other plants in the room with this one thank God. Horrible customer service.

Inspect your plant for pests! I received a bromeliad from bloomscape and the plant itself was beautiful. The plant was large, in great condition, and had a pup already growing. When I first opened the package, I was suspicious of spider mites and kept the plant separate from my others. Today I separated the pup and on close inspection, the plant is infested with spider mites, scale, and another pest I have yet to identify! Thankfully, I kept it far away from my other plants or I would have a huge pest problem!

Ads claim shipment in 4 to 6 days and delivery by valentines day. Not true. takes them 4 to 6 days to even process an order. No phone support... only email and that takes 2 days or more to respond. Ordered 2/4 and still on 2/11 have no shipping info. Either they are too busy or totally inept, but it doesn't matter. Will never recommend or do business with them again.

I ordered 7 plants and 4 of them came dead, damaged or nothing like the picture. The best they could offer me was a replacement on the dead and a 20% off my next purchase (which is useless since I wont be shopping from them again). I knew that I was over paying for plants for the ease of convenience to have them delivered to me. However when more than half the plants came with a problem...it's simply not worth the money.

I ordered two plants, and received only one. The one I received came in looking sparse compared to the photo they displayed. I tried to call them. You can only communicate with them via e mail. I emailed them. They said plant one looked very healthy. They not address the missing plant at all. Their customer service is horrible. I am so frustrated..