BloomscapeReviews of bloomscape.com

Response from BloomscapeJun 7, 2023

Hi Ashlee, Thanks for taking the time to leave a review! I'm so sorry to hear about the issue with your Lavender Tree ordered as a final sale plant. We absolutely did not intend for your plant to arrive in poor condition, and I'm certain that the plant was healthy as it left our greenhouse. I understand how this becomes diffuclt as the plants were discounted and considered to be "final sale" with no refunds. It looks like you were able to reach a resolution with our support team, and I do apologize again for any inconvenience. Take care and feel free to reach back out at any time if need be!

Response from BloomscapeJun 7, 2023

Hey there, Thanks for leaving a review! I'm so sorry to hear that your Lavender tree arrived in such poor condition. If you have not already reached out to our support team, I would highly reccomend doing so! They'll be more than happy to review your issue and help amke things right.

Response from BloomscapeApr 28, 2023

Hi Brett, Thanks for taking the time to leave a review! I'm very sorry to learn that your Sansevieria arrived in such poor condition. Your plant definitely should not have arrived the way it did. We want your plant buying experience to be a happy one, and I do apologize that this was not the case. It looks like you were able to reach a resolution with one of our support members and I hope you're still able to enjoy the plant despite its flaws. Take care and feel free to reach out at any time if need be!

Response from BloomscapeMar 8, 2023

Hi Kendra, Thanks for taking the time to leave some feedback! I'm so sorry to hear that you're not pleased with your experience with us. It sounds like you've reached out to our support team and I'm sorry that you did not recieve a refund for your plant. If you reach back out to them and let them know that you'd prefer a refund instead of a store credit, I'm sure our team would be happy to fulfill that request for you.

Response from BloomscapeMar 1, 2023

Hey Ashley, Thanks for taking the time to leave a review! I'm sorry to hear that you're not happy with the state of your plant. If you're concerned about the size or health of your plant, please consider reaching out to our support team. They'll be more than help you out.

Response from BloomscapeFeb 19, 2023

Hey Phillip, Thanks for taking the time to leave a review! I'm so sorry to hear that your order arrived in poor condition. This is defintiely not up to our standards and we're more than happy to help out. Our customer service is actually very active and if you reach out through a support form on our site, I'm more than confident that someone on our team will be happpy to help make things right with you.

Response from BloomscapeJan 6, 2023

Hi Matt, Thanks for taking the time to leave some feedback! I'm so sorry to hear that your order ran into some processing troubles during this holiday season. Unfortunately, the hectic environment of shipping companies during that time of year can lead to some unforeseen issues and I truly apologize that your order was affected. If you have not already, I'd reach back out to our service team and express your frustration, they'll likely be able ot help make things right.

Response from BloomscapeDec 19, 2022

Hi there, Thanks for taking the time to leave some feedback! I'm so sorry to hear that your plant arrived in poor condition. We are always happy to help in situations like this. If you have not already, I would highly suggest reaching out to our support team as one of our representatives would love to work with you.