Native King of S.
Scumbags
Scumbags, froze my 20K worth of ETH and BTC hope you get what you deserve.

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BlockFi (blockfi.com) has 209 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent

Banking & Money · Brooklyn, New York
Excellent

Banking & Money · Valley Stream, New York
Excellent
209 approved reviews, newest moderated first
Native King of S.
Scumbags, froze my 20K worth of ETH and BTC hope you get what you deserve.
Patrick R.
BlockFi uses arcane nuances in their agreements to rip off customers. I've discovered the BlockFi charge card is all of a sudden, not a BlockFi product. That is, BlockFi can freeze my crypto balances (code for stealing them?) but still insist I pay them for purchases charged to the BlockFi card. At a minimum, they should apply my crypto balance to my card payment. DO NOT do business with this dishonest firm that has mismanaged its finances and will make you pay for their recklessness.
Grey F.
I tried to add money to my blockfi It says us are not allowed to use this and fund acct
Denrilwor
In Sep-2021, I started the process of creating an account. However, I've changed my mind but cannot delete the account or cancel the account creation stage. So I'm stuck in a sort of limbo.
Dave K.
I used block fi for Crypto and then got a credit card. The CC company allows over $1000 in fraudulent charges to go through on the same day and I did not catch it because I did not look at my bill close enough, Today I saw these charges and called them and they said I could only dispute the new ones, the ones that were 96 days old, were past the 90-day limit and would not help me. They suck don't even use this company. - I did contact the Credit Card Company and they said the same thing. What is so messed up is that they allowed $1049.00 in charges to come though in a. 10 min period and never once contacted me. Yes I screwed up and missed the 90 day window but the fact that they even allow that many charges, there was I think 8-10 charges that same time period and not block is why they are a scam. Chase would never allow that to happen
Response from BlockFiSep 6, 2022
Hi Dave! Thanks for your feedback. The standard window for VISA transaction disputes is 90 days. For additional support, please contact our partner Deserve at +1 (833) 426-0304. Thanks!
Patrick P.
Honestly I was with blockfi for 4 years in the beginning it was great. Their interest rates dropped, and then origination fees rose, and there trading price compared to other exchanges is extremely low when you sell and extremely high when you buy. They don’t care about the customer, I am thinking about hiring an attorney to look into things with my loan and their rates. BEWARE!! Read other reviews!! Other exchanges offer a much better experience, and blockfi is extremely dishonest with your money. After referring hundreds of people in the beginning I regret doing it now. They are under investigation for their practices, and if your reading this pull your money out of their exchange. Such a waste of time and money!!! USE another platform. I recently just closed my credit card and account with them, one of the best feelings. DO NOT USE THEM!!! It is a bait and switch company and they are on their way out.
Response from BlockFiJul 25, 2022
Hi Patrick! Thank you for taking the time to write this review. We sincerely apologize for the experience you've had with us. We take feedback from our clients seriously and would love the opportunity to discuss any frustrations you've had while being a valued BlockFi client. Please feel free to reach out to our team at blockfi.com/contact and we will be happy to help!
Emma F.
They are hiding they’re illiquid. I've already got my money out and this is my advice: Be smart, do not risk your whole bag for a few days of 5% APY. Withdraw your crypto TODAY, because they’re practically locking them until Tuesday when it will likely be too late or they’ll come up with another excuse to keep them.
Response from BlockFiJun 16, 2022
All products and services at BlockFi continue to operate normally, including loans, interest earning, trading, credit card and deposits / withdrawals. We have zero stETH exposure and exited the principal positions we had in GBTC last fall.
Will M.
I’m grateful for the asset backed loan the company. They provided me liquidity when I needed it but the automatic liquidation of assets if the LtV ever rises above 80% with no option to appeal is ridiculous. Monday I got my notice of margin call and immediately started to add more collateral to my loan to prevent liquidation. I called customer support and submitted a ticket for help. Told customer support that collateral was on the way but couldn’t get funds into my account fast enough. My LtV was above 80% for maybe an hour and the bot liquidated half of my assets. I knew the risk but I can’t accept the automatic liquidation when I had collateral on the way. Edit: Why does BlockFi not have an appeal's process? I made several purchases and contacted a customer rep every day to inform them I had the collateral to prevent liquidation but processing delays prevented me from making that transfer before the automated partial liquidation?
Response from BlockFiJun 16, 2022
Thank you for taking the time to express your concerns. We are sincerely so sorry for your loss, Will. This week has not been a pleasant experience for any party involved. We have more information on our loan margin process here: https://help.blockfi.com/hc/en-us/articles/360048862712-Prices-dropped-what-is-the-loan-margin-process-