BlockFiReviews of blockfi.com

Nexo or Celsius are better! 100x better!Your fees are so HI and your withdrawal service is so SLOW!

Absolutely horrendous customer service. I have been trying to reach them multiple times over the past few days about a withdraw and constantly get put into a non stop hold that leads to "a service ticket has been created" and it hangs up. I need answers and to speak to a live person now no matter how long the hold que is, I don't want a service ticket created and end up not getting a response for going on 48 hrs now. Only reason I give this company two stars is because of the interest earnings I've received. However because of this horrendous customer service I will be removing all my funds and closing the account. I cannot trust a company that doesn't respond to my requests or answers my phone calls to hold my money. I advise anyone to look into the customer support aspect of this company and not at the beginning but later on after 5-6 months of use with this company and how bad they are at responding to calls for support. Edit: Notice how most positive reviews have a referral code in them?

As with all companies they stared with their BS policies...switching to NEXO & LEDN.... Great crypto saving rates....US based & insured.....extremely slow withdrawal speed (they must be a bank & using our $ to cover fractional reserves with the delays).... I haven't borrowed against my assets so cant speak to that but saw others here are not so pleased... All in all, a good company to HODL with....

I made several deposits and now they won't return my deposits per my requests. I completed ID verifications successfully 2 times. My deposits were from my bank account. Customer Service and Support have not returned my messages. Don't deposit into BlockFi **WARNING**

I have been using it for some time and cannot complain about the service and the way the site works. I still haven't withdrawn, so I guess this will have to be tested to confirm/negate what other users say about it.

The site itself is secure, deposits are fast. The withdrawal process is def not as reliable or fast as others.The other problem is they recently changed their 6% APR on BTC from up to a mere 2.5. My main issue was they did not even send out emails or notices or news articles saying they did this so I was losing out on interest from higher sites (NEXO, Youhold,etc). They can send emails about news events hyping themselves up but I do not trust any company that reduces your rates without even mentioning it to you or trying to pretend it didn't happen by not reporting on it.

I'm Brazilian, I have 0.001 btc to withdraw, they asked for a minimum amount to withdraw, so I lost my bitcoin, I don't recommend it too bad

Easy to deposit, Difficult to Withdraw. First they tell you your deposit is pending. They do not tell you that they have sent you an email that your withdrawal will be cancelled, because your account has been "flagged" and you will need to do further KYC. After that stage has been completed still took another 5 days for them to get around returning my btc.