Patrick
Customer service is great its the best…
Customer service is great its the best out of any of the exchanges. The app is easy to use and very straight forward. The interest rates they pay are great and I also like how you can designate between a few different crypto interests that you can be paid in. No issues as far as sending and receiving crypto all my transactions were very smooth. So far the only issues that I have is that I cannot connect my Wells Fargo bank account. I can connect all my other banks but not Wells Fargo. Other then that I really like BlockFi. After I received the feedback from BlockFi below on how to add my Wells Fargo it worked. Again, this reaffirms that their customer service is the best. As such, I have upgraded my review to 5 stars.
Response from BlockFiJun 23, 2021
Thank You for your feedback Patrick! We are happy to see that you currently have a great experience with BlockFi. As for attempting to connect your Wells Fargo bank account to your BlockFi account, here is a option that our clients have done which worked. Go to https://my.plaid.com/ (not https://plaid.com/ - this will lead you to create a developers account if they do not navigate to the for consumers tab) 1. Click on "get-started" 2. Input phone # & plaid verification code 3. Continue to create account 4. Under Apps connected, Select BlockFi 5. Manage Connections 6. Disconnect WF 7.Try logging in again, and add the bank account as new