BlockFiReviews of blockfi.com

3.3209 reviews
Banking & Money
201 Montgomery St Suite 263, Jersey City, New York

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BlockFi

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About BlockFi

Earn interest. Buy Bitcoin. Borrow USD. Grow wealth. Do more with your crypto.

BlockFi (blockfi.com) has 209 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: blockfi.com
Website: blockfi.com
Category: Banking & Money
Location: Jersey City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: May 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BlockFi reviews

209 approved reviews, newest moderated first

DJ
Jun 30, 2021
My issue was taken care of promptly and…
My issue was taken care of promptly and professionally!
Response from BlockFiJun 30, 2021
We appreciate your feedback DJ! Thank You (:
Carlos
Jun 28, 2021
Interest rates is reduced every month
Interest rates is reduced every month
Response from BlockFiJun 28, 2021
Thanks for the feedback. While we understand the recent rate change isn’t welcome news, rest assured that we remain committed to providing market leading value and helping your assets grow. These adjustments are part of our mission to continue delivering high-quality, long-term service for our clients while expanding our innovative product offering in a competitive and scalable way.
Ron
Jun 26, 2021
Great except 1 thing
I am pleased with every aspect of the products and services offered except for the fact that your interest rates keep falling. Linking bank account is much easier than other crypto currency sites.
Response from BlockFiJun 28, 2021
Thank you for the fair review, Ron! We appreciate all feedback.
Jeremy
Jun 24, 2021
Disappointed With Loan Terms
I'm disappointed a substantial portion of my assets were sold due to a margin call. It only reached that LTV for a brief moment, and the ETH wasn't sold until much later in the day. In fact, I emailed you long after the drop in eth price, and the assets weren't sold yet, but right after my email they were sold. I can't help but feel like my email affected the decision. If the assets were sold when eth was at its lowest, I should have received notification sooner (immediately). If it was sold after that, it shouldn't have been sold because it below 80% LTV. I added some collateral to see if it would work and it didn't. It sent the eth to an interest account. I understand you need to protect your investors, but you could have done a better job protecting my assets too. Could have called, or something. I also don't like how the original agreement is 35% LTV, but then you sold enough to bring it to 50%. That devestated my porfolio and ruins the reason why I took the loan in the first place.
Response from BlockFiJun 24, 2021
Hey Jeremy. We apologize for the inconveniences you've experienced. Default Liquidations are not something we actively wish to do and would take as many steps as possible to avoid this if possible. This is why we strongly encourage clients to act quickly and keep their LTV as close to 50% as possible. We truly appreciate you taking the time to offer your feedback.
Daryl
Jun 24, 2021
Changed the game.
Changed the game.
Response from BlockFiJun 24, 2021
Thank You Daryl! We look forward to continue giving our clients the best experience possible (:
Johnny
Jun 24, 2021
Can't connect my bank account through…
Can't connect my bank account through the Plaid network. My bank is part of the network.
Response from BlockFiJun 24, 2021
Hey Johnny, thanks for the feedback & we're sorry you've had trouble connecting your bank account through Plaid. We’re always looking at improving our deposit and withdrawal experiences. Stay tuned for updates!
Derek
Jun 23, 2021
Realistic Take
1. I do really love this platform 2. Really wish this wait for the CC didn't take so long 3. Plaid doesn't connect to my bank which is frustrating and forces me to buy on Coinbase Pro and transfer over - costing me twice as much in fees :(
Response from BlockFiJun 24, 2021
Thanks for the fair review Derek! we’re always looking at improving our deposit and withdrawal experiences. Stay tuned for future updates!
Mario
Jun 23, 2021
Lowering interest rates recently was…
Lowering interest rates recently was disappointing. But instant availability of funds and increasing deposits was great.
Response from BlockFiJun 24, 2021
Hey Mario, thanks for the fair & balanced positive review. The interest we pay is based on the yield that we generate from lending crypto to individuals as well as institutions. The recent update to our rates reflects current market conditions and enables us to maintain a healthy and sustainable business model while continuing to deliver high-quality, long-term service for our clients.

BlockFiReviews of blockfi.com

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About BlockFi

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More in Banking & Money, New York

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Interest rates is reduced every month

Great except 1 thing

Disappointed With Loan Terms

Changed the game.

Can't connect my bank account through…

Realistic Take

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