BlissyReviews of blissy.com

sent me an empty box

I ordered 2 silk pillow cases 10 days ago and I wrote to support that I didn't get an email that would explain that my order has been shipped. And now support answered that it is scheduled to ship within the following 1-3 business days. And I am very dissapointed since when you order something they stated that orders after the 4th of December aren't guarenteed to arrive before the 24th of December. Looking at the fact that they will ship my order in 11-13 days if it will be shipped as they suggested, maybe it will take even longer to be shipped, my order would not have came by 24th even if I placed my order on the 4th or 1st of december. I think there are other good options for silk products like this where costumers are treated with more respect, get updated faster, get their orders shipped faster... so in short: I HIGHLY ADVISE TO YOU THAT YOU DON'T BUY BLISSY'S PRUDUCTS.

I originally posted an extremely negative review. In short after 6 weeks and endless emails I had no pillowcases, and was down £130. Blissy have terrible customer service . At 1st they offered discount on my next purchase, although my 1st purchase didn't arrive and no refund given ! Eventually I threatened to start posting my dreadful experience on every online site available , within 24hrs I had a refund ... so if you haven't been refunded yet persevere.. you will, just don't give up! BTW these products come from USA which seems to be the main issue with things disappearing in transit . My advice is do not buy from this company. It's a very stressful and disappointing experience.

Unfortuantely could not give 0 stars. Staff do not read your emails the just come back with the same templated response. Do not order from Blissy you will never get your delivery and if you have any issues and need to contact support god help you. Its like talking to a wall. They gaurantee delivery before christmas if ordered before 4th of December. Unfortunately this is a lie.

This company doesn't deserve one star but had to give as only way to write a review. Ordered on 11th Nov and still in CA, USA to this day. Advised I want a full refund but they said its on its way so can't refund. No movement from US since 13th Dec and I ordered well in advance to receive before xmas. DO NOT USE THIS COMPANY.

Awful service, delayed despatch and then no movement in California for 5 days now. They say they cannot cancel the order but its still in the same state as them. Ordered 22nd Nov and still nothing. Will not be here in time for Christmas despite the website saying 2 week delivery. Avoid at all cost.

Please do not buy from this company. They take your money but you never get what you order.

If you are lucky enough to get delivery when wanted you had better hope you do not have any quality issues as Blissy will not resolve for you. The seam came apart around the zip on one of our pillow cases and Blissy responded by asking for pictures and once sent they responded by just sending us their standard washing instructions. When we told them we had followed their instructions they sent more instructions which again we told them we had followed and then they stopped responding and ignored follow up emails. For the price they charge you would expect a better response to quality issues. Overpriced with poor service.