BlissyReviews of blissy.com

Similar to everyone here. Expensive product. Loved it initially. Within 6 months it was worn to shreds with a hole in the middle. Terrible customer service.

Ordered on Dec 5th - they didn’t ship til Dec 16, won’t arrive for Xmas…when I reached out they ignored my request and then were passive aggressive. Too many other silk companies out there that I will now purchase from. Their product rips at the seams too and always tears too. Inferior product and horrible customer service.

I odered a leopard bracelet and paid for it via paypal. I have no response from Blissy of course no bracelet either. I emailed to no avail, totally ignored.

Products are *terrible*. We've had our zipper pillow cases since May 2023. We wash them weekly, inside out, in a laundry bag, on cold, hang dry - every time. The stitching at the zipper on one pillowcase has completely disinegrated / the area has shredded. Poor products aside, their customer service is *atrocious*. Asked me to explain how we washed the product, then replied stating my exact washing process was how it was supposed to be done ... as if I hadn't just explained to them that it's indeed what I'm doing. They offered a discount to buy a new one (hah! no.) vs. replacing the product. I replied asking for a better resolution and haven't heard back. It's been 2 weeks. Warranty non-existent. Customer service terrible. Literally buy from *anyone* else. We're trying Hush next - their bamboo products have been incredible so far, so we're exited to try!

Ordered items and it’s been sitting in the warehouse for over a week. When I called to find out more they say it’s being transferred which is what it’s said for a week already. And then they hung up on me.Worst customer service. beware.

I ordered junior standard size pillows... i received toddler pillows which are basically useless... I ordered juniour bc i didnt want the zippers... Blissy will only refund me if I return the product... i guess this is fair, but in today's customer service world this is unusual - they made the mistake, I shouldn't have to spend hours (literally) dealing with returning them... on top of that the product I ordered is now out of stock... they suggest i purchase the adult size with the zipper... this is what I was avoiding in the first place, PLUS they are more expensive... I asked if they would do it for the junior pricing and they refused... on top of these annoyances, these were Christmas gifts that I now cannot give. I tried in a very long multiple email exchange to reach a compromise where somehow they could make it right but they have absolutely no interest in making up for a mistake that was entirely theirs. I am pretty shocked by their complacency given the error was entirely theirs. for $10US they could have had me purchasing the adult cases with zippers just so i'd have them for christmas but they were not willing. Seems ludicrous to me. I am sad... I was looking forward to using these and have enjoyed my other blissy products... will not be purchasing from them again. I worked retail for a long time... I know they could have made it right if they wanted to.

I ordered the Blissy pillowcase with high hopes based on the great reviews. As usual with a new product, I washed it first (following their instructions). After the first night, I had a major allergic reaction. Went back to my old cover, problem solved. Washed the Blissy again (just to make sure it wasn't something from the manufacturer); another allergic reaction. Tried to return it and was told "we do not accept returns of any product which has been washed or used". Wow. Okay, my fault for not seeing that in the small print, but how would I know I'd have an allergic reaction if I didn't try it out? How would I know it wasn't manufacturing chemicals etc. if I didn't wash it? Not impressed at all.

I purchased hundreds of dollars worth of pillowcases, they arrived at wrong address and now it's IMPOSSIBLE to get hold of them to get a replacement or a refund. What kind of service is this? DO NOT BUY FROM HERE!