Ronald G.
Blink issues and lack of support
We have blink security at 2 homes. Within the last 6 months the app has shown high numbers of alerts, which were consistently wrong. When we disable one home we still get camera alarms for the disabled home that shows under both homes at the same time. Customer support has been a waste of time. They acknowledge they have a problem with their app showing the wrong alerts and cameras alerting when a location is disabled and say they open a ticket,but don't give you a ticket number and say DON'T WORRY WE WILL FIX IT AND YOU DON'T NEED TO CALL BACK AND YOU CAN TRUST US!!! That was for the last 6 months and they never reconnect you or resolve the issue. Up to that point the system was very reliable, but they obviously are no longer supporting their customers, even though we pay for the service. We have a Ring doorbell which is absolutely great and you can count on the company for full support. Also check the internet for all the complaints about Amazon Blink. If they don't fix the issues soon I will be dumping all of mine and would never recommend to buy a BLINK system. Amazed that Amazon doesn't care about their reputation, since the internet reflects they still own Blink. You also can't reach their Corporate office. BUYER BEWARE AND READ ALL THE REVIEWS FIRST.


