Jim D.
Value for cost
Value for cost, However, often slow to send notifications, and slow app to open the camera view on my phone, will mean that whoever was at the door has left before you can see them. Not good enough.
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Blink (blinkforhome.com) has 635 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
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Appliances & Electronics · Sutton, Massachusetts
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Appliances & Electronics · Norton, Massachusetts
Average
Showing 47 reviews with 2 stars · Clear filters
Jim D.
Value for cost, However, often slow to send notifications, and slow app to open the camera view on my phone, will mean that whoever was at the door has left before you can see them. Not good enough.
Wendy S.
Blinkdeurbel, werkt niet altijd, blijft draaien bij het openen, wanneer iemand aanbelt reageert de app niet snel genoeg. Het geluid is niet goed, de mensen horen mij niet goed en ik hun ook niet. Om dan nog te zwijgen van de abonnementskosten voor een basis deurbel. Spijt van mijn dure aankoop.
Lisa M.
I bought a blink doorbell cam on Amazon, received it in a day. The camera worked decently for about 6 months. When you open the live camera feed it takes forever to start the camera, sometimes it just sits there loading. Rain leaked in it and broke. I had to call Blink for a replacement. The replacement took 2 months to ship!! There was supposed to be a return shipping label in the box to send the broken one back, there wasn't. Called Blink, they emailed me one. I will be ordering a Ring doorbell, my parents have one and I love it!
ray F.
Nowhere to send a written report of a problem. The online chat can't help. Recently, when I go to view my clips, there are no clips showing. This is because the storage location has been changed to "cloud". However I do not use the cloud so I have to keep changing this option to local storage. This is only fairly recently and is getting really annoying. Why is this change happening? How do I stop it? I do not have a subscription so the cloud option is not relevant.
Jason C.
The doorbell burns through expensive lithium batteries every 4 weeks. It catches the mailman and, at most, 2 other videos a day on average. The blink customer service is worthless to address this issue, they just make an excuse like the camera is catching 40000 videos a day!
cs
I have been waiting 2 months for a replacement for a faulty doorbell camera. Blink verified that it was a faulty and unsafe product as it was cooking the batteries. however the promise to have a new doorbell camera within a week has been going on for 2 months. when I call customer service they tell me it's on backorder. however if I wanted to buy a new one I could go to multiple sites and buy a new. overall I've been without a doorbell for 2 months which is posing a safety concern when we travel. I have been telling friends and family not to buy this product as there is obvious supply chain issues and non-truth when dealing with customers
KE
I have had many blink camera types over the years. My final opinion………sometimes they work and sometimes they don’t. As per tech support… take the batteries out put the batteries back in, yada, yada yada. Today I sit and watch cars, people go by and no motion detected on blink. Not reliable most of time. If you want a “just okay”. Then purchase.
Thomas M.
The system can be slow to respond or not at all. There is no margin between over sensitive and undersensitve motion detection. Battery life is terrible so mine are plugged into solar panels. The new AI feature is laughably bad. This morning I was locking the front door and the system told me there was someone weilding a dangerous weapon at my front door.