BlinkReviews of blinkforhome.com

Support has weak English and what they say is almost impossible to understand without making them repeat. It is very frustrating. Also, the sync module core requires a 2.4 Gh connection to your wifi and the instructions does not even state that. Had to be told that via support.

We bought Blink outdoor video cameras almost a year ago. Both camera became blurry to the point we couldn’t see any footage. Blink only sent one replacement due to the manufacturer date was different although we bought them from Lowe’s on the same day. We have had continual problems with the batteries and lack of connectivity, even though our internet was fine. Every time I had to call they only want to troubleshoot over and over, despite already having done that. After multiple phone calls and being on the phone for long periods of time, they told me it was a connection issue with our internet service. I called our service and of course it was not. Called Blink back and they advised to call Amazon? Even though our doorbells were bought at Lowe’s. Amazon could not do anything to help. At this point, I called Blink back and asked for a refund or replacement of both doorbells. They refused, so I deleted my account and will have to eat the cost of the cameras and will no longer buy any products from Blink. The products were junk and the service was worse. They don’t even deserve 1 star. Do better!

First blink doorbell camera I had I had problems with they kept saying it was my Wi-Fi until I was out of warranty and they finally said it was the software but they wouldn't replace it because it was out of warranty what a scam. Second generation call them today with the error code the guy had reboot the camera and remove the blink app and reinstall it after that it wouldn't even record anymore and it wouldn't let me go into settings cuz it said I didn't have a subscription which I did have after while he just hung up on me and didn't call back and now it doesn't work at all which is worse than when I called in called in a second time can't understand this girl at all Heavy accent and talk really fast most of what she said didn't make any sense telling me there's a button where there isn't one getting irritated like it's my fault after almost an hour telling me stuff I already know and saying stuff that didn't make any sense it wasn't applicable she said to shut my phone off and she would call me back she said be sure of that well she didn't call back after shutting the phone off I was finally able to get back in the blink app because earlier it would not let me back in not recognizing my information so be wary whenever you delete the blink app and reinstall it it may not recognize your email and tell you you don't have a subscription when you do

Complete garbage and horrible experience wasting over 500$ down the toilet on their camera system. Their crappy app constantly logs me out and forgets my password even when I hit remember password. I will never buy anything from you guys again!!!!!!

This company blackmails the American people into buying their subscription services. They offer local video storage on USB drives but it won’t work. Customer service certainly isn’t American, they barely speak English, are completely incompetent and try to get you to grant them access to your account. I tried to work with them for over a year (I’m retired) to get my system to work and absolutely nothing changed. It still doesn’t work. This is not an American company and should be investigated for a class action lawsuit for unlawful and deceptive advertising. DO NOT BUY BLINK SECURITY CAMERA SYSTEM

It is almost useless now. Horrible application. horrible cloud plans. just plain turned to garbage. Trash like all Amazon products.. only designed to absolutely fleece you. The tech fatigue is so real with that company. Greed is god to them.

This should be 0 stars. Ive contacted support multiple times and they are no help. I've even been hung up on at one point. I have 3 cameras and they are offline 95% of the time. Completely worthless do not buy

I bought 4 blink wired floodlights. All of them do not work Dusk To dawn automatically. Everytime i call customer support they tell me that blink knows about the issue and working on it. Whe i asked the customer person that every time i call they tell me the same thing and asked him if it has been 6 months noee, when are they going to fix it and they need to take the product back and refund me the money. The said we can't because your product passe the eligibility for refund and said we are sorry for the inconvenience and we are working on the issue. This is rediculous and nonsence. Blink company is ripping off people and someone needs to step in and hold blink responsible for leaving so many people with bad product. This sucks.