I agree with all the reviews, as all the reviews are negative for any number of reasons. I have had all the same issues and to top it off, my 4 outdoor cameras are all at least 8 ft above ground and I am 4"11" and 84 years old. I need to get a relative over here to climb the ladder to get the things down and make the correction. What a pain, and an often big delay in fixing the problem.
CU
customer
VERY disappointed
Recently, I changed the name and password of my home Wi-Fi network. My Blink Sync Module and all of my other Blink cameras were successfully reconnected and are working normally. However, my Blink Wired Floodlight Camera remained offline.
After contacting Blink Support, I was informed that there is no way to remotely place the camera back into setup mode. Because the camera is installed approximately 25 feet above my driveway on a solid brick wall, the only solution is to physically access the unit and press the reset button. I cannot access it with an extension ladder, so it might be higher than 25’.
As a 62-year-old homeowner who lives alone, this is not something I can safely do. I also learned that the floodlight itself cannot be controlled by the wall switch and is only controllable through the Blink app. Since the camera is offline, I have effectively lost the use of the security light over my driveway.
I believe this is a significant design flaw and a genuine safety concern. A permanently installed security floodlight should not become completely unusable simply because a homeowner changes their Wi-Fi credentials. There should be a method to remotely initiate setup mode, or at the very least, the floodlight should retain basic manual functionality through the existing wall switch until connectivity is restored.
I shared these concerns with Blink Support, but was only told that my comments would be noted.
I hope their engineering and product teams will seriously consider improving this design. Many customers install these floodlights in locations that are intentionally high and difficult to access. Requiring physical access to a reset button for something as common as a Wi-Fi network change creates unnecessary inconvenience and, in situations like mine, presents a real safety issue.
I appreciated many aspects of the Blink system while it worked, but this experience has caused me to lose confidence in relying on it for home security.
I had to hire someone and pay a significant amount to have my floodlight installed a little over a year ago and now feel stuck as I try to navigate how to handle this. It makes no sense to continue with a Blink system as this could recur and end up costing more to fix when I have to hire people to do this. I’m sorely disappointed in this product and lack of customer support.
KA
Kim A.
We bought a blink battery operated…
We bought a blink battery operated doorbell camera. When it worked, it was good. We used expensive lithium batteries constantly. It constantly goes in and out and you have to reset the system which means cancelling and restarting the subscription. They told me I was eligible for a replacement when it finally crashed. They sent me the wrong camera and it is now almost a month without the camera. I am told it is stuck in shipping. DO NOT BUY THIS CAMERA OR SYSTEM!
WN
wer N.
Werde keine dieser Cams mehr kaufen.
Werde keine dieser Cams mehr kaufen.
Der Support ist eine Katastrophe - habe 9 verschiedene Unterlagen senden müssen und noch immer keine Garantieleistung erhalten - so was von Kundenunfreundlich habe ich noch nie gesehen. Das soll eine Firma von Amazon sein?
Meine zwei Cams sind nach 1 Jahr kaputt - haben einen Kurzschluss und vernichtet jede neue Batterie sofort. Werde von denen nichts mehr kaufen!
HM
Holly M.
Don’t waste your time or money
Don’t waste your time or money on a blink camera. I bought a doorbell camera less than a year ago and it’s now stopped working. Blink claim that the doorbell no longer supports AA batteries (despite using them since purchase) and only support specific alkaline ones which I have purchased and they still don’t work. Blink claim there is nothing more I can do since the product is out of warranty and I should just buy a new one. Absolutely not. Complete waste of time and money and I’ll now get myself a different brand. Subscription cancelled!
FC
FRANCESCO C.
ASSISTENZA ZERO
Se acquistate questo sistema per giocare ok ma se cercate una videosorveglianza lasciate perdere. Perchè funzioni un minimo vi chiedono abbonamento mensile dopo i 30 gg gratuiti. Se avrete problemi tecnici l'assistenza è pari a zero, rispondono dei ragazzi completamente incompetenti. Sono stato circa 2 mesi a dimostrare la non funzionalità della mia cam e dopo infinite peripezie, il ragazzo dell'assistenza mi invia mail il 16 giugno 2026, dicendomi che ha chiuso la richiesta provvedendo a farmi inviare un nuovo prodotto che riceverò in un paio di giorni.
A tutt'oggi non ho ricevuto nulla ed ora è anche impossibile contattarli per richiedere assistenza.
I numeri verdi sono tutti stranieri. C'è solo la possibilita di chattare con AI
TM
Thomas M.
So Bad It's Comical
The system can be slow to respond or not at all. There is no margin between over sensitive and undersensitve motion detection. Battery life is terrible so mine are plugged into solar panels. The new AI feature is laughably bad. This morning I was locking the front door and the system told me there was someone weilding a dangerous weapon at my front door.
SB
Samantha B.
Don’t use these peoducts
This company is so awful , I’m a single disabled woman and I have the blink mini camera, I can’t get into the app, I need to look at the cameras or what’s the point of having them
I contacted customer service for weeks and no one has helped me