Blazzing Fire Reviews | Read Customer Reviews of blazzingfire.com

Blazzing Fire Reviews | Read Customer Reviews of blazzingfire.com

Blazzing Fire reviews

782 approved reviews, newest moderated first

Papburns
May 31, 2019
Product wasn't bad BUT
Product wasn't bad but the way it was packed and then shipped did it no justice. Slightly damaged when I got it but needed to finish the job so I made it work.
Response from Blazzing FireJun 4, 2019
Dear Papburns, Thank you for the valuable feedback. We would have welcomed a chance to discuss the issue when you received the item but we understand the need to finish a project as well. As you can imagine, attempting to send single pieces of cast iron like the Vestal Clean-out Door can be challenging. We have noted the problem you encountered and have readdressed the issue with our shipping associates. They have been tasked with finding a solution to the problem before we fall short on any additional orders. Best Regards, The Blazzing Fire Team
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jack M.
May 6, 2019
perfect.
perfect.. exactly what a asked for !
Response from Blazzing FireMay 7, 2019
Dear Jack, Thank you for taking the time to let us know how we are doing. We are so glad the Dante Log lighters worked well for you. Best Regards, The Blazzing Fire Team
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John G. Fowlkes J.
May 6, 2019
I think the product is outstanding
I think the product is outstanding , easy to work with, if instructions are followed it only takes a short time to complete with satisfaction.I do plan on ordering more in the near future and tell my friends about this product.I did accidentally push the button to unsubscribe ,but really did want to comment as the product deserved it .Thank you.
Response from Blazzing FireMay 6, 2019
Dear John, Thank you for taking the time to let us know how we did. We are glad that the Rutland Brick and Stone Cleaner worked well for you. We would love to know how we could have increased your review from a 2-star to a 5-star. If you would like to let us know your thoughts on what we could have done better, please email us at [email protected]. Best Regards, The Blazzing Fire Team
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Jack F.
Apr 27, 2019
Great customer service
Great customer service. Haven’t received it yet but I’m sure it’s a great product also.
Response from Blazzing FireApr 29, 2019
Dear Jack, Thank you for the kind words. Your special order burner is scheduled to arrive within 24-48 hours and we will have it on its way to you as soon as we inspect it. We trust that it will bring you and your family years of warmth and enjoyment. Best Regards, The Blazzing Fire Team
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Timothy C.
Apr 8, 2019
Thank you!
You guys are great.
Response from Blazzing FireApr 9, 2019
Dear Timothy, Thank you for taking the time to let us know how we are doing and the kind words. We trust that your new Dimplex Revillusion 36 will bring you years of enjoyment. Best Regards, The Blazzing Fire Team
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Not P.
Apr 8, 2019
OMG..
OMG... very pleased with Blazzing Fire. Would not hesitate to recommend them to everyone.
Response from Blazzing FireApr 8, 2019
Dear L.E. Thank you so very much for the kind words. We strive to meet / exceed expectations on every order and are happy that we were able to do so for you. We trust that the Chimney RX has assisted in the repair of your chimney crown. Best Regards, The Blazzing Fire Team
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Clarence C.
Apr 7, 2019
It didn’t look anything like the…
It didn’t look anything like the picture on the website.
Response from Blazzing FireApr 8, 2019
Dear Clarence, We regret that you are not completely happy with your purchase. It is important to note that black sand is prone to natural variations. It will also change appearance over time and use in a fire feature. Our image on the website is a representation of the product as provided by the manufacturer. Given the nature of the product, it would be extremely difficult to show all possible "looks" of the sand. If you have any questions or concerns, please remember that our customer service team is available from 7:30 AM - 3:30 PM CST (M-F) at 866-238-9228. Best Regards, The Blazzing Fire Team
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George N.
Apr 6, 2019
Fire glass
I like the glass, it’s a very different look
Response from Blazzing FireApr 8, 2019
Dear George, We are so glad you are enjoying the new look with your Emerald Green Reflective fire glass. Thank you for taking the time to let us know we are doing a good job. Best Regards, The Blazzing Fire Team
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