Jeff N.
Customer service was friendly and…
Customer service was friendly and helpful after I received what seemed to be a previously returned product with a broken log.. and opened packaging.
Response from Blazzing FireOct 31, 2019
Dear Jeff, Thank you for the order and taking the time to let us know how we are doing. We regret the problem experienced with your order. Due to the nature of the log sets, a piece can be damaged in shipping although every effort is made to avoid that. We appreciate you allowing us to make it right for you. Best Regards, The Blazzing Fire Team




