BlazeXReviews of blazexlaser.com

Delivery was quick. Easy to put together and then WOW. I was up and running in no time. Small learning curve but just read the instructions. Setting that they quote for all materials are pretty much 100% correct. Software supplied is good. I bought the camera as well so it is now childsplay. I had some questions. Customer services is really good. All on WhatsApp and answer within a few hours or overnight. Depending on time-zone. I have lasered text, pictures, cut out stuff from ply and wood. Comes with some samples to play with, just set the settings as supplied in book and press start. Easy set up, good support. I am happy.

The Blaze x laser company has been amazing. I am just ordering my laser and all the goodies and they have made everything so easy. I can’t wait to be up and running.

Had my machine less than 2 weeks, was doing a standard cut project yesterday and the machine caught fire inside my home!

Absolute nightmare of a company. They have so far only sent one part of the parcel I ordered , this was miss delivered by Royal mail and subsequently disappeared. Royal mail have admitted liability to me however Blazex won't refund my money. It's been two months and I'm still fighting them. Avoid at all costs. This has been going on since June 12th

Had an issue with my laser machine when it arrived so was in constant communication with seller. This has all been sorted and I’m happy to say the Seller has promised to send me a new outer cover upon new stock coming in. Thank you for sorting this out.

Excellent customer service, quick to respond to questions and work to resolve any issues. Very happy customer.

While the stated 3-5 day delivery is definitely incorrect, I cannot fault Blazexlaser's customer service. After a few initial issues they kept me updated on my delivery status and did everything they could to resolve my problems

I found Blazex as a company for buying products online amongst the best experiences I have ever had. There were no problems with delivery schedule, arrived within the timeframe, easy product to assemble and set up, lots of explanatory Videos available online, I have bought the roller accessory and the IR Module for Metal both of which were delivered on schedule. There was one slight issue in that the original bundle included the Camera Module which was not in the box, I contacted customer service and have to say was very impressed with the help given, they advised that the camera was out of stock but was due in, they have kept me informed every step of the way and have been brilliant. I can't praise them enough, brilliant experience.